Office programs are currently opening in what appears to be 8-bit mode. Any ideas why and more importantly, how to resolve this issue?

Office programs are currently opening in what appears to be 8-bit mode.  Any ideas why and more importantly, how to resolve this issue?
JeremyRichardsAsked:
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Chris WongCommented:
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JeremyRichardsAuthor Commented:
Thanks for the comment hkchris... unfortunately, I've tried every solution on the webpage you provided.
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