windows 7 and Brother HL-5140  printer

Posted on 2011-11-01
Last Modified: 2012-05-12
Hi Experts,

My Brother HL-5140  printer used to work well with my machine.
I moved to new place and hooked up again, but the printer doesn't response if I try to print something.

* I see the printer icon from the printers and faxes.
* the printer by itself seems fine.
* windows 7 installed the driver for printer successfully.

What else did I miss?

thanks in advance
Question by:dkim18
    LVL 11

    Expert Comment

    How is connected? Via USB? Check that it's connected in the same USB otherwise delete printer and drivers, and do fresh install of printer.
    LVL 91

    Expert Comment

    if you install it with a parallel cable - the printer must be installed and ON before starting the install
    if it is via USB - you have to install the software WITHOUT the printer connected - only connect when asked for
    if it's usb - and wrongly installed - first uninstall completely, then reinstall properly
    LVL 87

    Expert Comment

    If it is an "HL-5140n" and not just an "HL-5140" and you are connect via LAN you may have to change the Printer's IP so it has a valid IP for the subnet range you have moved to now.
    LVL 20

    Expert Comment

    the printer may have a fixed IP but your new network has a different IP range - try changing to DHCP.

    Author Comment

    I installed it with a parallel cable and the printer was ON before starting the install.
    Still is not working...

    My printer is not connected via LAN.
    LVL 20

    Accepted Solution

    perhaps the parallel port is disabled?
    perhaps you have a faulty parallel cable - and moving it was enough to cause a fault

    Author Closing Comment

    I used USB and it worked.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
    When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
    In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
    This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now