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IPOD Touch disabled, lost passcode

I have a customer with an iPod touch that is disabled because she lost her passcode.. the unfortunate part is I'm already replacing her hard drive because it crashed so she can't connect to her old iTUNES account to unlock it.  She doesn't want to lose all of her music, pics etc. on the iPOD.  Is there a way to unlock it with out restoring (ie. WINDOWS hack, etc.)?
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Vontech615
Asked:
Vontech615
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2 Solutions
 
Jason WatkinsIT Project LeaderCommented:
Reset it.

turn off your ipod by holding the power switch then sliding to power off
while holding the home button plug it into your computer..
keep holding the home button until itunes recognizes the ipod in recovery mode
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RogieeCommented:
Unfortunately, there is no way to do this without losing all of her music.  

The only way to get around the password, is to do a restore (which requires iTunes).  If you do a restore, you lose all the music/pics/etc.  
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Jason WatkinsIT Project LeaderCommented:
iCloud, hopefully the purchased music is up there and this does not even take into account iTunes itself.
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Vontech615Author Commented:
Firebar resetting it deletes music and files correct?
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RogieeCommented:
"resetting it" doesn't.  doing a recovery after the reset does...

however, you said since the hard drive crashed, itunes wouldn't recognize it.  

unfortunately, it appears you're going to lose the data, if the data is even still there (considering the hard drive crashed)
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Vontech615Author Commented:
So there isn't a way to plug it up as a device in windows and hack it?  
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Jason WatkinsIT Project LeaderCommented:
Tough spot to be in. Wait until the hard drive recovery has been successfully completed, then take it from there. Your are very nice, at work here, we wouldn't even touch a device like that.
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Vontech615Author Commented:
$$ is the only reason :)
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Jason WatkinsIT Project LeaderCommented:
I hear you. Not employed for myself.
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