windows 7 professional
Posted on 2011-11-01
i have a user in office using windows 7 professional. he tries to connect remotely through rds to his dell laptop
once he is connected and logged in remotely he cannot do anything , mouse doesn't move, he is locked up
i checked his workstation in the morning today , i could not move his mouse till i booted up the dell laptop
i had recently changed power settings as the computer used to go to sleep and he could not connect remotely.
i went to advanced power settings and changed to never for hard drive also increased to 2640 minutes. for hybernation after.
did changing power settings hangup the computer.
i see computer hangup after left unattended for several hours.