Sending Lotus Notes Document Links to Outlook users
Posted on 2011-11-01
I'm running into a very odd problem with sending Notes DocLinks to Outlook user, and was hoping someone could provide some insight.
We have some Lotus Notes users that have been migrated to Exchange/Outlook, each users Notes person document was edited to include a forwarding address so that new mail would be routed to exchange. These user are having issues opening Notes DocLinks in Outlook.
When these migrated users received a message containing a DocLink, the message has been converted to plain text and the link is replaced with the text (Document Link: <database name>)
Here's the odd part. If create a new person document, specifc it's Mail System as "Other Internet Mail" and put in an Exchange account as a forwarding address, the links come in properly. I've edited an existing person document to match the set-up of the new one, but it doesn't make a difference.
Does anyone have an idea why Domino is converting the messages sent to migrated Notes users?