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Windows & minidump interpretation

Microsoft Window 7 blue screen when coming out of sleep mode.  Was stuck for a while because could not boot, finally go to boot and not using sleep mode.  Computer operates OK.  Would like to get sleep mode working correctly again.  Here is the minidump attached but have no idea how to interprete.  Hardware diagnositics pass so this appears to be software.  Please assist.  thanks. Minidump-file---102411-21918-01.txt
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wmlbill
Asked:
wmlbill
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2 Solutions
 
karnapuneCommented:
Hi,

Can you please provide the error code which is shown on Bluescreen?

Regards,
Karna
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wmlbillAuthor Commented:
Sorry, did not capture that..my bad, is there another way to get it?
Thanks, Bill
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karnapuneCommented:
Hi,

When you resume a computer from sleep or from hibernation, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out

Microsoft has provided a hotfix for resolving this.Below is the link from where you can download hotfix:

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=977178&kbln=en-us

Regards,
Karna
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ded9Commented:
File seems to be corrupted ...do not rename the dmp file to txt....zip the minidump and upload it here.



Ded9
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wmlbillAuthor Commented:
DMP file attached  Thanks, Bill
102411-21918-01.dmp
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ded9Commented:
If you have any other files in minidump folder then zip minidump folder and upload it.

The dmp file you have uploaded is not able to capture the faulty driver.

Try this.


Enable driver verifier
1) Open an elevated command prompt
2) Type "verifier /standard /all"  (no quotes)
3) Reboot your machine
4) Use machine again until it crashes

After the crash & reboot, go into safe mode with networking.  

Disable driver verifier
1) Open an elevated command prompt
2) Type "verifier /reset" (no quotes)
3) Reboot your machine


Upload the latest dmp file for analysis.



Ded9
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wmlbillAuthor Commented:
We are still working on suggestions...should be able to give feedback in the next day or two.  Thanks,
Bill
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wmlbillAuthor Commented:
Please split the points
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LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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