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I have a Dell Latitude D830 that has a Intel wireless adapter (4965AGN) that won't enable.

I have a Dell Latitude D830 that has a Intel wireless adapter (4965AGN) that won't enable. The wireless indicator icon doesn't light up. I've changed adapters (opened up the laptop and replaced) but I still can't get the wireless to enable. The radio for the wireless won't turn on. This laptop's OS was reinstalled with Vista Svc Pack 2. In BIOS the Internal Wi-Fi is enabled. The Bluetooth light stays on regardless of whether the switch is on or off. Anyone else having this problem with Dell Latitudes?
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marvingilmore
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marvingilmore
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2 Solutions
 
atipicoCommented:
Some laptops need a certain key combination pressed (such as fn + f8 in mine, it can be identified by the icons on the keyboard) in order to enable the wireless functionality. Isn't this the case here?
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edbedbCommented:
To enable or disable WiFi, use
the wireless switch on the left side of the computer.
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marvingilmoreAuthor Commented:
This laptop has a switch on the left side to turn on and off the Wi-Fi but it doesn't appear to work. There is no key combo in this case.
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edbedbCommented:
Check the status of the adapter in the Device Manager.
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atipicoCommented:
You said the laptop had its OS reinstalled. Maybe the drivers were not installed correctly afterwards. Install the latest drivers from the manufacturer's website.
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AntoinevdCommented:
Are the wireless switch and the corresponding actions enabled in the BIOS?
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nobusCommented:
If your LAN is running, you can also use windows update, or drivereasy (free) :  www.drivereasy.com
let it scan, then hit Get Drivers, it will list the drivers - you can google them, or let drivereasy do it
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natcomCommented:
- Right-click your Intel wireless adapter. and choose properties. Uncheck  any protocols related to your antivirus or third-party firewall.  just leave the Microsoft default protocols.
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marvingilmoreAuthor Commented:
Called Dell and extended the warranty. The tech replaced the motherboard, and the switch. The wireless now works. Thanks!
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nobusCommented:
that is always a solution..
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marvingilmoreAuthor Commented:
A hardware problem. Needed manufacturers parts. Used and extended warranty to solve problem.
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