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user keeps getting winmail.dat when they should get pdf's and xls files

Last Modified: 2012-05-12
hi, i have a user that keeps getting winmail.dat instead of PDF's and xls files on there incoming emails.
we have disabled the routers spam filter and his AVG spam filter on the workstation.
He has recently had a new laptop. So it's not the machine. No one else in the business gets the issue. So we assume its his profile. or outlook.

Where can i look to sort this out.

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