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Unable to open your default e-mail folders. The attempt to logon to the Microsoft Exchange Server computer has failed.

CTCRM
CTCRM asked
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We are running MSExchange 2000 with 300 mailboxes for internal users. I have today disabled a user account in Active Directory, found out that she was stilll employed and then re-enabled her AD account. No other changes had been made.

However, the user can logon but when launching MSOutlook (2003) she receives the foloowing message:
Unable to open your default e-mail folders. The attempt to logon to the Microsoft Exchange Server computer has failed.

The user can no longer authenticate with our Exchange 2000 server and I don't know how to resolve this.
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DevOps Engineer
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Commented:
Is you have disabled the account, you have marked it to be removed.  If you have a retention for deleted mailboxes, you should be able to 'reconnect' it to the user.  It's been a while since I touched Ex2000 but I believe there's an option to 'reconnect mailbox'.  At this point it should prompt you do choose a user account.  This would normally be done through the Exchange tools, not ADU$C.
CTCRMInfrastructure Engineer

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Commented:
Thanks for the feedback, I've looked up Ex2000, reconnecting mailboxes.
Regards

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