Windows 7 Cant print
I am working on a win 7 pro pc. it can not print to a hp LJ 2320 mfp but can print to the fax on the same printer. other pcs can print to this printer. I have unistalled and reinstalled the printer using latest driver. Any idaes?
>> it can not print << what happens? any errors, messages? does it stay stuck in the spooling ?
ASKER
It just sit in the que till it times out.
here the steps for stopping/restarting the print spooler service
1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools.
2. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Right-click the Print Spooler service, and then click Properties.
4. On the General tab, next to Startup type, make sure that Automatic is selected.
5. If the service is not already running, under Service status, click Start, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation
1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools.
2. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Right-click the Print Spooler service, and then click Properties.
4. On the General tab, next to Startup type, make sure that Automatic is selected.
5. If the service is not already running, under Service status, click Start, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation
ASKER
I have tryed that but it dose nothing. there are also no errors in the logs.
ASKER
Tried the Microsoft fix It didn't work
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i would uninstall/reinstall the printer completely
ASKER
Did that also uninstalled all old printers. No help
ASKER
It wasthe firewall on the Macafee software. it would allow access to the fax from pc and let the web inteerface come up for manage meet but would not allow print jobs to be sent. I restored the settings to default and every thing started to work
http://support.microsoft.com/mats/printing_problems/
Reboot computer and check...and make sure right printer is selected as default printer.
Ded9