We help IT Professionals succeed at work.
Get Started

Exchange 2007 Autodiscover authentication issues...

304 Views
Last Modified: 2012-05-12
I had just finished migrating our user base to a new Exchange server running Exchange 2007 SP1 on a 2008 R2 server. All went well except that the users running Outlook 2007 or higher kept receiving certificate errors. After a bit of research, I employed the solution which was outlined in the article below:

http://www.shudnow.net/2007/08/10/outlook-2007-certificate-error/

While this did correct the certificate error, it caused all Outlook 2007 and above clients to continually receive a password prompt.

In our scenario, here's how it looks:

Server NetBIOS name: mail2
FQDN in Active DIrectory mail2.SOMEADDOMAIN
FQDN External: mail.somedomain.com

When I access the autodiscover service via mail2 or mail.SOMEADDOMAIN (https://mail2/Autodiscover/Autodiscover.xml), it prompts me for my credentials, which I provide and then it lets me through. However, if I access the service via https://mail.somedomain.com/Autodiscover/Autodiscover.xml, it will continually prompt me for my credentials and never let me through. I am not sure why this is happening, but I really need some help. I was not able to find this specific issue online which is why I am asking your assistance. Can someone please provide a solution?

Thank you all so much!
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE