mapalaska2003
asked on
Exchange 2007 Outgoing mail problem.
I have a domain (SBS 2008) with Exchange 2007.
I have users that have domain email accounts and email accounts that have a separate domain name, hosted by an ISP. In other words, two separate email accounts. Three users are accessing their email from an offsite location using Outlook Web Access. One user (User 4) is accessing his email from within the domain using MS Outlook 2007.
User1@SBS_Domain.com & User1@ISP_Domain.com
User2@SBS_Domain.com & User1@ISP_Domain.com
User3@SBS_Domain.com & User1@ISP_Domain.com
User4@SBS_Domain.com & User1@ISP_Domain.com
The problem:
Once upon a time, everyone was working from within the SBS Domain. Until one day, users 2 & 3 started receiving tremendous amounts of spam. 1 &2 moved to a new physical location, along with user #3. I created new ISP_domain email accounts for users 1 & 2 (ex: User.1@ISP_Domain.com / User.2@ISP_Domain.com), because the spam situation had been out of control.
Users 1, 2 &3 are using Outlook web access to get their mail. User 3 is not having any issues. Users 1 & 2 are not able to receive email from User 4(within SBS domain), but everything if fine from the rest of the world, that is outside of the SBS domain.
Here is a copy of the NDR User 4 receives when trying to send a message to User 1.
Delivery has failed to these recipients or distribution lists:
User1@ISPdomain.com
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: SBS_Domain.COM
User1@ISPdomain.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound ; not found ##
Original message headers:
Received: fromSBS_Domain.COM([fe80:: 3842:f81e: b98:ffb4]) by
SBS_Domain.COM([fe80::3842 :f81e:b98: ffb4%10]) with mapi; Tue, 1 Nov
2011 12:26:50 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: User4 <User4@SBSDomain.com
To: User1 <User1@ISPdomain.com>
Date: Tue, 1 Nov 2011 12:26:47 -0800
Subject: 11/1/11 Test #1
Thread-Topic: 11/1/11 Test #1
Thread-Index: AcyY1JR47ug1+T8QRWKr6nJx/T nU0A==
Message-ID: <558C49C134BA9340B71221CC2 9728ED1315 382D81C@ML A03.MAPPIN GALASKA.CO M>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <558C49C134BA9340B71221CC2 9728ED1315 382D81C@ML A03.MAPPIN GALASKA.CO M>
x-cr-puzzleid: {90400334-3F62-46BB-9F35-9 CB9A1ED47E A}
x-cr-hashedpuzzle: AhK/ BK3n CHo+ C6x3 C8bf Dpiq ENOb FVWm Ff3v HMaY H2wT
IwTr I7/0 JmW2 J8oc
Lew1;1;awBlAHYAaQBuAC4AcwB pAGwAdgBlA HIAbgBhAGw AZQBAAGcAc ABzAGEAbAB hAHMAawBhA C4AYwBvAG0 A;Sosha1_v 1;7;{90400 334-3F62-4 6BB-9F35-9 CB9A1ED47E A};awBzAHQ AZQB2AGUAb gBzAEAAbQB hAHAAcABpA G4AZwBhAGw AYQBzAGsAY QAuAGMAbwB tAA==;Tue,
01 Nov 2011 20:26:47 GMT;MQAxAC8AMQAvADEAMQAgAF QAZQBzAHQA IAAjADEA
MIME-Version: 1.0
I have users that have domain email accounts and email accounts that have a separate domain name, hosted by an ISP. In other words, two separate email accounts. Three users are accessing their email from an offsite location using Outlook Web Access. One user (User 4) is accessing his email from within the domain using MS Outlook 2007.
User1@SBS_Domain.com & User1@ISP_Domain.com
User2@SBS_Domain.com & User1@ISP_Domain.com
User3@SBS_Domain.com & User1@ISP_Domain.com
User4@SBS_Domain.com & User1@ISP_Domain.com
The problem:
Once upon a time, everyone was working from within the SBS Domain. Until one day, users 2 & 3 started receiving tremendous amounts of spam. 1 &2 moved to a new physical location, along with user #3. I created new ISP_domain email accounts for users 1 & 2 (ex: User.1@ISP_Domain.com / User.2@ISP_Domain.com), because the spam situation had been out of control.
Users 1, 2 &3 are using Outlook web access to get their mail. User 3 is not having any issues. Users 1 & 2 are not able to receive email from User 4(within SBS domain), but everything if fine from the rest of the world, that is outside of the SBS domain.
Here is a copy of the NDR User 4 receives when trying to send a message to User 1.
Delivery has failed to these recipients or distribution lists:
User1@ISPdomain.com
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: SBS_Domain.COM
User1@ISPdomain.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound
Original message headers:
Received: fromSBS_Domain.COM([fe80::
SBS_Domain.COM([fe80::3842
2011 12:26:50 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: User4 <User4@SBSDomain.com
To: User1 <User1@ISPdomain.com>
Date: Tue, 1 Nov 2011 12:26:47 -0800
Subject: 11/1/11 Test #1
Thread-Topic: 11/1/11 Test #1
Thread-Index: AcyY1JR47ug1+T8QRWKr6nJx/T
Message-ID: <558C49C134BA9340B71221CC2
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <558C49C134BA9340B71221CC2
x-cr-puzzleid: {90400334-3F62-46BB-9F35-9
x-cr-hashedpuzzle: AhK/ BK3n CHo+ C6x3 C8bf Dpiq ENOb FVWm Ff3v HMaY H2wT
IwTr I7/0 JmW2 J8oc
Lew1;1;awBlAHYAaQBuAC4AcwB
01 Nov 2011 20:26:47 GMT;MQAxAC8AMQAvADEAMQAgAF
MIME-Version: 1.0
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Was this comment helpful?
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I've resolved this issue in Exchange Management Console, by adding the two (#1 &2) accounts as Mail Contacts, in Recipient Configuration section.
Thanks for taking a look at my question mboppe
Yes No
I've resolved this issue in Exchange Management Console, by adding the two (#1 &2) accounts as Mail Contacts, in Recipient Configuration section.
Thanks for taking a look at my question mboppe
ASKER
I've resolved this issue in Exchange Management Console, by adding the two (#1 &2) accounts as Mail Contacts, in Recipient Configuration section.
Thanks for taking a look at my question mboppe
Also for User 4 in his outlook 2007 delete the cached entry for User1@ISPdomain.com