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How to forward exchange email to personal email account

IT_Fanatic
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I have a user who doesn't use outlook but has OWA. How can I setup his OWA to forward all emails to his personal mac.com email? I went to the rules and said any email that comes to user (his exchange email) redirect it to his MAC.com email. Tired it and it doesn't work. Any help would be greatly appreciated.
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Commented:
Yes you cannot do that in outlook its not gone work.
you have to do this in exchange server.
here is small example:
http://www.msexchange.org/tutorials/mf015.html
Forwarding is possible from Outlook so long as your Exchagne system permits it.
(this is often blocked to prevent confidential content from leaking out of the system)

This can be bypassed if your Exchange admin is willing to create a contact for the external address in the GAL. Then the rule forwards to the contact, and is routed outside.

Author

Commented:
Postmaster what do I need to do from the EMC to get this done. We have exchange 2010
Create a new contact:
new-mailcontact -name "John Smith" -externalemailaddress jsmith@domain.com -organizationalunit contactfolder

Author

Commented:
Once I create the contact what next?
Write an outlook rule to forward to this contact.
Be sure to make exceptions for anything that has "undeliverable" "Delivered:" or "Read:" in the subject.

You don't want any loops!

Author

Commented:
I can do this from owa?
OWA does have rules in it, check your OPTIONS setting.
(Sorry I don't have access to an old version of OWA to give a screen shot)

Author

Commented:
I don't have an old version. I am running 2010
Select OPTIONS near top right of screen, then RULES from left hand panel.

Author

Commented:
Ok I set up the contact on the active directory. Then got his domain email from within the EMC and did a forward to outside email address and selected the contact. I did that from mail flow settings. I didn't setup any rules in owa. Do I tried it and it works great. Emails goes to external email and none to his internal. So I'm guessing that forward feature from EMC is that emails I directly to his external and never reach his internal?
EMC is DIVERT (or re-direct), not fowarding. Rules are used to forward.

Author

Commented:
So that means the email will go to the external address before it gets to the domain account. That's great don't need to take up extra space.
If that is what you want - that's great.
I was answering based on your question where you asked about how to have "OWA to forward" mail.

So long as you get a result you are happy with.

Author

Commented:
I basically used your info to guide me in the right direction which it did. But I want to see if you can help me understand one thing. If I did the forward from EMC to his external email and set no ruled on his owa does that mean the email goes to his external and not his internal. That's hat I want to make sure. So at he recieved nothing on his internal and all goes to external email.
EMC provides a redirect - so mail arrives and is diverted elsewhere (no copy kept - unless you select deliver to BOTH mailbox AND Alternate recipient).
This means the external mailbox shows the original sender of the message.

Forwarding is quite different, as you send from the work mailbox out to the external address.
The external maibox shows lots of mail from the work address.
The work mailbox then has an INBOX copy as well as a SENT ITEMS copy of each mail.

Author

Commented:
So if the work email shows nothing under the inbox and sent then it's redirecting?
Yes - the mail will not appear in the work mailbox at all..

Author

Commented:
Thanks you have been a great help

Author

Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for IT_Fanatic's comment http:/Q_27426602.html#37074285

for the following reason:

Great info
Happy to help, but confused that you are awarding yourself the points???
Surely you should should award some points for assistance.

Author

Commented:
Hmm that's odd I awarded the points to postmaster. I'll try again

Author

Commented:
Thanks for your help on his

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