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Laptop won't fully load Windows

--TripWire--
--TripWire-- asked
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Hello,

I have a Toshiba Satellite 17" laptop computer running Win 7 on an AMD processor.
The computer was running fine until one day the user started it up, it got past the POST and BIOS load and up to what usually is right before the login screen.

This is the blue screen with the circular icon, which denotes "loading".  It never goes past this screen.  It just keeps going and you can see the processor light going on and off rhythmically every few seconds.

It fully starts in safe mode.  I tried the last known good configuration - doesn't work.
I tried removing the battery and holding down the power button for 30 seconds and plugging it back in - doesn't work.
The last piece of software installed on it was QuickBooks2009.  But I can't uninstall in safe mode as it won't allow me to run uninstaller in safe mode.  I don't know if this problem occured on the very next startup, as it isn't my computer.

I don't have an Win 7 disk readily available, so I will consider that option my last resort.

Please assist.

Thank you.
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DarinTCHSenior CyberSecurity Engineer
CERTIFIED EXPERT

Commented:
in safe mode

run msconfig
disable startup items or process u do not need

Author

Commented:
Thanks for the fast reply but I changed bootup to only start the basic services  --  but still nothing.
Commented:
It's probably a driver issue that is preventing Windows from fully booting. During bootup, tap the F8 to display the boot options menu. Select "Repair Your Computer" and then use System Restore to roll back settings to a previous restore point.

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