We help IT Professionals succeed at work.
Get Started

Trouble opening files on desktop with RDS RemoteApps

Last Modified: 2012-05-12
Have an odd issue here.  We use Windows 2008 R2 RemoteApp and push the apps to PC's via MSI files and GPO.  Everything is working well, however, for one user, when they try to open any save Excel or Word files saved to their desktop, they get an error saying "The remote computer is not configured to open the type of data file that you are attempting to open".  This just started a few days ago.  I've checked everywhere on the server for file assosiations and it all looks good.  Any ideas?  Image attached.
Watch Question
IT Manager
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE