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MACHINE_CHECK_EXCEPTION (0x0000009c) BSOD

I am currently receiving a MACHINE_CHECK_EXCEPTION BSOD error when I try and boot into windows. it gets to the login screen and gives this error.

Specs:
Alienware M17x Cosmic Black Base (Direct) 1 2,886.36 2,886.36
T510110AU-Alienware M17X 1
ntel® Core? i7-740QM Processor (1.73GHz, 4Core/8Threads, turbo boost up to 2.93Ghz, 6M cache) 1
17.0" WUXGA 1920 x 1200 - Beyond HD (1200p) - RGB LED 1
Internal 10/100/1000 Gigabit Ethernet 1
8GB (4GBx2) 1333MHz DDR3 SDRAM 1
Dual HDD Bracket 1
RAID 0 (Striped Disk Array) 1
500GB 7200RPM SATA Hard Drive 1
500GB 7200RPM 2nd SATA Hard Drive 1
8X DVD + /-RW Drive with DVD + R double layer write capability
CrossFireX Dual 1GB GDDR5 A

I have attached the windows dump file and a screen shot of the BSOD details

Could anyone please tell me whats wrong with my laptop???     110211-15366-01.dmp BSOD Details
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CERTIFIED EXPERT
Most Valuable Expert 2015
Commented:
This error is common when things overheat. Make sure all your fans are running smoothly, clean out all dust. Remove the heatsink from the CPU and clean it's and the CPU's surface very thoroughly, then apply a very small drop of thermal transfer paste to the CPU, and firmly reattach the heatsink.

Other causes can be overclocking, so make sure you are using safe settings within the BIOS, and nothing is overclocked.

Bad RAM can also cause it, so test it using memtest86+. You'll find that on the UBCD (you could also use the memory test that W7 includes, but memtest86+ is the better test):

http://ultimatebootcd.com
Commented:
Crash dmp is not able to capture the faulty driver...

Try this.

Enable driver verifier
1) Open an elevated command prompt
2) Type "verifier /standard /all"  (no quotes)
3) Reboot your machine
4) Use machine again until it crashes

After the crash & reboot, go into safe mode.

Disable driver verifier
1) Open an elevated command prompt
2) Type "verifier /reset" (no quotes)
3) Reboot your machine


Upload the new dmp file and if possible zip minidump folder and upload it.





Ded9

Commented:
Are you able to boot in safe mode ??????


Ded9

Author

Commented:
Hi Everyone,

Thanks for your help

Rindi: I do not believe it to be a overheating issue but i have looked at the CPU and it appears fine it had an okay amount of thermal paste and it didn't look off. I ran memtest86+ and it came back clean.

Ded9: I will get you that new dump file tonight when I can get onto the laptop, yes I can boot into safe mode and don't seem to have any problems. I have re-imaged the laptop from scratch with a fresh copy of windows and that did not help the situation.
Qlemo"Batchelor", Developer and EE Topic Advisor
CERTIFIED EXPERT
Top Expert 2015

Commented:
I've requested that this question be deleted for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

Author

Commented:
I would like to close this case properly and award the points to the people who deserve it. This case has not been closed yet as I have been away due to work obligations and I have not had time to action a lot of things.

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