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Issue with Dual Monitors and Remote Desktop

tmendez2
tmendez2 asked
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Last Modified: 2012-05-12
My office has Windows 7 PC's joined to a SBS 2011 Standard Server domain.  Some of the client PC's have two monitors, and some of the client PC's have only one monitor.  Users do not have any issues logging into their computers remotely, but some of them are having problems when they return to their PC's at work.  I've noticed that after a user who has two monitors at work logs in and out remotely, when they return, all they can see is a mouse pointer with a black background on one of their monitors.  The PC is unresponsive, and the only way to fix the problem is to shut down and restart the PC.  I believe it is a dual monitor issue because the users who only have one monitor at work do not have the same problem. When users with one monitor log in and out remotely, and then return to work, they see the login screen on their PC's as expected.  Is there a way to fix this issue?
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