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Java is looking for old version to uninstall but there is none there

schmity78
schmity78 asked
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On our network, Java is installed via group policy.  When a new version is released, we update the server with the new installer package.  On one of my workstations, the java program became corrupted and a reinstall was necessary.  During the installation of update 29, the installer is looking for update 27 (on the server) but it is no longer there.  I receive an error 1714: unable to uninstall old version.

The program is not listed under add/remove programs.
All Java folders and files and registry entries (that I can find) that reference java or sun have been removed.
I have tried installing it under a different login.

I even tried to move the workstation in question to an OU without the software installation policy (thinking it might undo whatever registry entry was causing my problems), but that did not help.

Any ideas?
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Top Expert 2016

Commented:
Try running a registry watcher before attempting to uninstall. It should show you what entries (some of which you might have missed) are being looked up
You could try reinstalling update 27 from here: http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jre-6u27-oth-JPR

Choose  "Java SE Runtime Environment 6 Update 27"
then update it

Commented:
I had a simialr problem i found the soloution here.

http://www.bdts.com.au/tips-and-resources/48-msi-packaging/73-deploy-java-6.html

I followed instructions under 'Internal Error 2753. regutils.dll' just delete the registys and the GPO should do the rest of the work.
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Top Expert 2013

Commented:
schmity78--You can also uninstall Java v27 using Revouninstaller--it is more thorough than Control Panel since Registry keys are also removed.  If a previous attempt to uninstall has been only partially successful you may have to reinstall 27 and then uninstall per last sentence.

Author

Commented:
I tried reinstalling update 27, but had a hard time finding the link to the offline version.  Thanks, thats what I needed.

I installed it on another workstation and copied the folder with the msi to the network folder and it is working now.

thanks!

Author

Commented:
I also tried revo, but java wasn't even listed there.
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Top Expert 2013

Commented:
schmity78--
"but java wasn't even listed there."
That happens when you have already uninstalled a program but only partly.

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