We help IT Professionals succeed at work.

Disconnect network Drive

MrMay
MrMay asked
on
I need some help...
I have a mapped drive which I mapped to my users using a batch file. (active directory)  
The users see the mapped drive after they login, but after about 20 mins of not browsing the mapped drive, the drive disconnects. When the user's click this drive it takes about 30 or so seconds before they can browse it again.
Any idea why its dropping the connection?  see attached  
This is not just a problem for one user.. its for multiple users
Untitled.jpg
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2012
Commented:
larry urbanDevOps Engineer

Commented:
Try adding this to the registry of the clients:

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters]


"KeepAliveTime"=dword:00300000
"KeepAliveInterval"=dword:00001000

What this will do is send a keep alive packet every 5 minutes to the server you are mapped to making the connection live and not idle.

Author

Commented:
Just a follow up .... it looks like on some user's workstations it does not disconnect, but when I click the drive it still takes about 30 seconds or so before i can browse it.... what would cause that.... ????
CERTIFIED EXPERT
Top Expert 2012

Commented:
Same problem could cause it or you antivirus software

Author

Commented:
if I go into

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters]

there is no "KeepAliveTime" or "KeepAliveInterval"

I'm on windows xp.
larry urbanDevOps Engineer

Commented:
"""if I go into

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters]

there is no "KeepAliveTime" or "KeepAliveInterval"

I'm on windows xp. """

you need to add them. (as Dwords)
CERTIFIED EXPERT
Top Expert 2012

Commented:
Run the Fixit

Author

Commented:
I just tried the Fixit....
It ran and did its thing... but I still see the 30 or so second pause/delay.
I guess it didn't fix it.
Any other suggestions????  
We have a Novell client that maps other drives. We are not experiencing any problems with those drives. This is the first drive that we are mapping to a windows server... could the novel client be causing this???
CERTIFIED EXPERT
Top Expert 2012

Commented:
Could be. Have you rebooted after making changes?

Author

Commented:
Hello everyone... thank you so much for all the suggestions, but nothing has worked so far.
Any other suggestions?
My workstations are windows xp and the file server is server 2008.

CERTIFIED EXPERT
Top Expert 2012

Commented:
Uninstall AV for testing

Explore More ContentExplore courses, solutions, and other research materials related to this topic.