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unable to open more than one Word 2007 document at a time

I have a user that is suddenly unable to open more than one Microsoft Offfice 2007 Word document at a time. Is there a setting somewhere that got change?
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Try to follow this KB article:

http://support.microsoft.com/kb/921541

Sincerely,
Ed

Commented:
What happens when you open a second document?

Author

Commented:
When they open the first document and then open a second document, the first one closes. After closing the second document, then the first one will reappear. User states that she needs more than one document open at a time in order to function properly.
Try this:

Office Button -> Word Option ->Advanced
Then look for Display -> Check Show All Windows in the Task Bar.

Sincerely,
Ed
See image attached.

Ed
show-all-windows.jpg

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