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I got this error when opening a webpage with Firefox.

nickg5
nickg5 asked
on
I opened a webpage, www dot espn dot com, more sports, horse racing.
I got this error:
Action Script error #2030 (from @flash.net)
End of file encountered.

A few seconds later, after the time it took to write down the message, the photo opened up.

Why was there a delay and what does that error mean, and what to do about it.

Thanks.
Comment
Watch Question

Commented:
EOF usually means it could have been a corrupted script.  I am navigating there now to see if I can see the same problem and analyze it, what browser are you using and what version of flash?

Commented:
I just tried are you still able to reproduce that error?
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Commented:
Flash 11.0
I downloaded the Firefox plugin and debugger last night.

Vista Home Basic.
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Author

Commented:
I went there again and clicked on "more sports"

Then the loading of the next page locked up and this error:

TypeError: Error #1009: Cannot access a property or method of a null object reference.
      at ESPNPlayer/checkStartTime()[/Users/vidal/Code/espn-player/ESPNOPF/ESPNPlayer.as:2932]
      at ESPNPlayer/register()[/Users/vidal/Code/espn-player/ESPNOPF/ESPNPlayer.as:282]
      at com.ooyala.player.open.helper::BaseModule/onRegister()[/Users/rui/Work/ooyala/ofe/third_party_player_dev/open_player_sdk/src/com/ooyala/player/open/helper/BaseModule.as:26]
      at flash.events::EventDispatcher/dispatchEventFunction()
      at flash.events::EventDispatcher/dispatchEvent()
      at com.ooyala.player.module.third_party::ThirdPartyModule/register()
      at com.ooyala.player.layout::ModuleInfo/registerContent()
      at com.ooyala.player.module::ModuleManager/registerSingleContent()
      at com.ooyala.player.module::ModuleManager/registerContent()
      at com.ooyala.player.module::ModuleManager/scheduleRegistration()
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Commented:
I went back again and moved around, NHL, Soccer, etc. and the pages loaded ok.
Top Expert 2011
Commented:
The problem in the SWF files if you don't want to get such errors uninstall Flash Player debugger and install consumer version

http://get.adobe.com/flashplayer/
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Commented:
I just had to install the debugger to begin with, because my system would not allow me to download Flash for Firefox.
So, I need to now remove the debugger?
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Commented:
Here is where you advised me to download the debugger. So, now remove it?
...........................................................................................

ID:37066618  Author:dgofman  Date:11/01/11 03:03 PM  Expert Comment

Download a debugger version and try to get your Flash Page!!!!


Windows Flash Player 11. Plugin content debugger (for Netscape-compatible browsers) (EXE, 3.89MB)

http://www.adobe.com/support/flashplayer/downloads.html
 
Top Expert 2011

Commented:
Ok I will check if I can reproduce please paste URL to your website
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Author

Commented:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
      at com.google.ads.studio.video::VideoEventDispatcher/monitorPlayHead()
      at flash.utils::Timer/_timerDispatch()
      at flash.utils::Timer/tick()


Just got the above, when accessing sports on Yahoo via Firefox.
Top Expert 2011

Commented:
I loaded http://sports.yahoo.com/

and works for me

Can you install FireBug for tracking loaded files

http://getfirebug.com/

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Commented:
will FireBug work with IE and Firefox?
It seems these errors are intermittant, and limited to webpages opened by Firefox.
Top Expert 2011

Commented:
Only on FireFox for IE you can use Fiddler but i am prefering to use FireBug
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Commented:
Moderator:
I am still monitoring the intermittant error messages. Will close this in the coming days or weeks.
Also, waiting on any other EE members with any comments.
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Commented:
nickg5,
Unfortunately, EE policy does not allow you to maintain a question for weeks.
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I was not aware of that as I see dozens of questions that are many months old and some as old as near a year.

Top Expert 2011

Commented:
I don’t know why you cannot uninstall a debugger version of FP and download from Adobe website a Flash Player plugin for avoiding getting any errors in SWF files? Nobody can fix errors from external websites
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Commented:
https://addons.mozilla.org/en-US/firefox/addon/firebug/

I downloaded that.

Here are the add-ons, and it is prompting me to disable Java Console. There is no check mark in the Java Console box.


Untitled.jpg
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Commented:
I'm slightly confused, in one thread you say my Flash problem with Firefox requires the de-bugger.
Then I develop different Flash issues and the cure is to remove the de-bugger.

------------------------------------------------------------------------------
When does the EE universe think that Flash and Firefox will be able to work together in harmony?

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Commented:
Should I disable Java console add-on in Firefox?


I do not see java or java script, in any of the errors.
What is Java's involement in the errors?
Top Expert 2011

Commented:
Hi nickg5,
Before I am asking you installing a Flash Debugger for validation if any problems you are running SWF on FireFox. Now we found issues on some pages. I am every day getting the same errors such as Nullpointyer exception or problem reading local files etc. All those problems related implementation of code or backward compatibilities of the Flash Players.  I always checking what the problem (that possible only via Flash Player Debugger) and clicking a “Dismiss” button, but if that bother you, please uninstall Debugger version and use consumer, but in this case you will get some SWF files hangs without notifivation.
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Commented:
I may have the consumer version, already, not sure.

I've never had these errors and I have used Firefox and Flash for years.
Suddenly they do not work together (?)
Top Expert 2011

Commented:
Ok, let's check open this website

http://www.playerversion.com/
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Commented:
from player version dot com:

WIN 11,0,1,152
-------------------------------------------------------------------------
By the way, it took many, many days to get my computer to let me download Flash to begin with. I had to remove it to stop a problem. It was a long drawn out matter, on other threads. I finally was able to get Acrobat from filehippo dot com as it would not download from Adobe dot com.
Then I could not get Flash from any website.
I had to turn off MSE, disable my firewall and disable my UAC.
So, getting the version of Flash that I have was a problem.
Once I got it on my system, then Firefox kept prompting me to download it and the install would always fail or be blocked.

So, I should have the latest and the most compatible version.
Untitled22.jpg
Top Expert 2011

Commented:
Yes, you have a consumer version mine is WIN 11,0,1,152 (Debug player)


Your Flash Player version is
WIN 11,0,1,152 (Debug player)
Your browser is Gecko engine (Mozilla, Netscape 6+ etc.) on the Windows platform.
The latest Flash Player versions are

    Linux: 10.3.183.11
    OS X: 11.1.102.55
    Windows:

As I mention the problem with the consumer version you cannot get prompting an error dialogs in SWF and site can freeze without notifications
Top Expert 2011

Commented:
You have to make a decision do you want controlling continue running Flash Player on the website by clicking “Dismiss” button in the Flash P)layer debugger or restart a FireFox when page is freeze.
But nobody can help you to resolve issue on the site what running such problems
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Commented:
I do not understand my choices.
The pages do not lock up, I get intermittant errors like mentioned in the question.

Above you said:
The problem in the SWF files if you don't want to get such errors uninstall Flash Player debugger and install consumer version
http://get.adobe.com/flashplayer/ 

Now:
As I mention the problem with the consumer version you cannot get prompting an error dialogs in SWF and site can freeze without notifications.

The first says to stop the errors, uninstall the Flash debugger.
The second says the errors won't appear if I have the consumer version.

I do have the consumer version.
So, why do I want to un-install the debugger, which was recommended on the other thread, if the un-install will cause page freeze ups.

-----------------------------------------------------------------------------------
You have to make a decision do you want controlling continue running Flash Player on the website by clicking “Dismiss” button in the Flash P)layer debugger or restart a FireFox when page is freeze.
But nobody can help you to resolve issue on the site what running such problems.

I do not understand the above.
a. what website?
b. what dismiss button?
c. what site?
d. running what problems?

Maybe it is the way it is written in the English language.
I can not interpet what that paragraph means.



Top Expert 2011

Commented:
Dear nickg5,
You are not using a Debugger version open your image

11/15/11 10:38 AM, ID: 37139835

and I am attaching my version of Flash Player on FireFox compare both and you will see differences


 FF Flash Version
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Commented:
I have version 8.0.
Do I need to go back to the 7.0.1?
Top Expert 2011

Commented:
Especially for you I installed FireFox 8 BUT my Flash Player is still showing I using Flash Player debugger
WIN 11,0,1,152 (Debug player)
 FF8
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Commented:
I'm lost.

I installed the de-bugger per another thread to solve a Flash issue.

But, are you saying the de-bugger needs to be un-installed or all the millions of users of Firefox, and Flash, will have, and do have, the same errors I get?
Top Expert 2011

Commented:
Please give me any website where are you getting problem running a Flash

Can you watch this I got from your descrition

http://espn.go.com/nfl/
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Commented:
It is intermittant.

You use the phrase "my website" alot, and to me that means my personal webpage.
I have no personal webpage.

Firefox + Yahoo Sports and Espn dot com and others, but the Flash errors are intermittant. Now and then, over a period of a week.

I could go to Firefox now, and web serf for 12 hours straight and may not get the errors.
All the Flash errors I have been getting are posted above.
Top Expert 2011

Commented:
I am not asking a link to your personal website.

I just want to know if you have any specific site when you are executing errors in Flash Player?

---
 could go to Firefox now, and web serf for 12 hours straight and may not get the errors.
All the Flash errors I have been getting are posted above.

----

Nothing is perfect and if you are getting errors that means three problems
1)      Who wrote SWF is idiot and didn't test an application on the web
2)      SWF file had  written for old Flash Player version and maybe backward compatibility is not supporting old API (sometimes it’s happening)
3)      You are using old version of SWF
1 and 2 I cannot help to resolve it, but for 3 we have a nice workaround
As you may know the browsers caching static contexts as well as SWF files and in most cases when backend API updates and new SWF file(s) loaded on the server you may not get latest version. That is causing Flash Exceptions. The simple way to clear a browser  cache and reload a website
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Commented:
I have the latest version of Flash and the latest version of Firefox.
These errors never started until I got the versions I have now.
I've used Flash and Firefox for years and never had these.

I can remove Flash from my system and start over.
What version of Firefox and Flash do I want?

And from previous attempts to install, I'll have to disable my UAC, MSE, and firewall, or I can not download from Adobe dot com.
Top Expert 2011

Commented:
Why you cannot download from Adobe?
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Commented:
Windows blocks the download.
Today I got a Flash update.
Windows Vista Home Basic and the User Account Controls blocked the program from instaling the Adobe Flash update.

Can you tell me your country location?
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Commented:
dgofman: Why you cannot download from Adobe?



Windows blocks the download.
Today I got a Flash update.
Windows Vista Home Basic and the User Account Controls blocked the program from instaling the Adobe Flash update.

Can you tell me your country location?
----------------------------------------------------------
I have the latest version of Flash and the latest version of Firefox.
These errors never started until I got the versions I have now.
I've used Flash and Firefox for years and never had these.

I can remove Flash from my system and start over.
What version of Firefox and Flash do I want?

And from previous attempts to install, I'll have to disable my UAC, MSE, and firewall, or I can not download from Adobe dot com.
Top Expert 2011

Commented:
Interesting but I have the same version of Firefox and Windows 7 and don't have such issues.
We may run issues on user privileges on your machine or firewall on your router
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Commented:
Here's a new error:

Untitled23456.jpg
Top Expert 2011

Commented:
This error not related to Flash Player. You just lost internet connection with the site,
You are lucky by installing Flash Player debugger otherwise, the page will freeze and no idea why.
Know at least you got notification  
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Commented:
I am totally confused. I'm going to wait 48 hours and ask for others to look at this thread.

In the mean time which version of Firefox and Flash do I need?

I'm getting IE 9.0 also shutting down when using Flash and ESPN.com videos.

In another thread you advised me to install the de-bugger.
When I did, I developed more issues.
Then a few comments above, you told me to remove the de-bugger.
Now you say install the de-bugger.

I am in the United States and some of your English, I am not understanding.

I do not think all Firefox users in the world, are having these same errors with Flash.
Top Expert 2011

Commented:
I am not recommending anymore for you installing Debugger player.
If you don't like my English you can read from this blog and believe me sometime I am getting the same problems on IE browsers

http://www.judahfrangipane.com/blog/2007/01/01/error-2044-unhandled-ioerrorevent-texterror-2038-file-io-error/
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Commented:
I never got these errors in the last 25 years,
until ID:27428331Author:nickg5Date:11/02/11 12:02 PM

This was after i had the new version of Firefox and a new copy of Flash.

So, you say my version of Firefox and Flash is fine?
And all persons who use IE and Firefox and Flash, are having the same errors that I do?
If so, you are saying that everyone in the world gets the same errors.
I dispute that as factual.
Top Expert 2011

Commented:
This blog was Posted on January 1, 2007 by Judah
Do you think he posted for feature Flash Player release and all people who replay in the same blog?
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Commented:
Do you think he posted for feature Flash Player release and all people who replay in the same blog?

I do not understand the above.
What is your country of origin?

What version of Firefox and Flash do I need to start over and get new copies?
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Commented:
ESPN video barely plays on IE 9.0.
The timer stops and the video is broken.

I tried the same video on Firefox and it would not play at all.

Untitled444.jpg
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Commented:
http://espn.go.com/golf/prescup11/story/_/id/7258993/presidents-cup-tiger-woods-clinches-fourth-straight-presidents-cup-us

The commercial gets about 80% through and then stops, with IE 9.0.

The video suddenly started after about 90 seconds, the time to take a screen shot.
Untitledqqqqqqqqq.jpg
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Commented:
I am getting sound and no video or video and no audio.

The audio is fine now but the video is nothing but frame by frame.
If the video moves the sound disappears.
Untitleduuuuuuuuuuu.jpg
Jason C. LevineDon't talk to me.
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Commented:
Nick,

The errors you initially described seem to be Flash fighting with Flash. Since the flash players are slightly different for each browser, it is not a surprise that you see problems with one and not the other.

Let's do this, if possible:

1) uninstall all flash and shockwave players and plugins and debuggers and whatever else you have installed.

2) if possible to do without losing too many saved settings, uninstall and reinstall Firefox.  If you don't want to lose stuff, we can probably skip this step.

3) run Windows Update and get Vista to current if it is not yet there already.

4) Reboot

5) visit a page with flash content and follow the prompts to download and reinstall

Flash pushed a bunch of updates in the last two weeks so it may be that one of those will fix your problems.  But let's start from as clean of a state as possible.  Let me know if you have questions about the above.  
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Commented:
Which version of Firefox and Flash do I need?

What settings do you mean in your comment #2..?

I had Flash issues a few weeks ago on another thread.
I had to remove all Adobe products from my system.
I then got Acrobat from filehippo dot com.
I could not get it from Adobe dot com. Windows blocked the download-install.
I then tried to get Flash. Windows would not allow the download.
I tried Adobe dot com, as well as filehippo dot com, and CNET (formerly downloads dot com)
I had to disable my User Account Controls and firewall and MSE and finally I was able to get Flash.
Jason C. LevineDon't talk to me.
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Commented:
Which versions: latest for both.

Settings: things like saved passwords, cookies.  

Adobe blocked: that should not be and you may have other, more severe problems with your system.  I would not trust Flash or shockwave from third party sources.
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Commented:
Windows Vista blocks downloads from Adobe dot com, unless I disable my UAC.
Some error, like it is not safe, or about some "certificate" from the publisher.

Also, last time, after installing Flash using IE 9.0, when I would open Firefox, and try to watch videos, it was prompting me to install Flash.

So, each browser requires separate Flash?

Another member gave me filehippo and he had used it for years.
I have used downloads dot com for years too. (CNET)

Thanks.
Jason C. LevineDon't talk to me.
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Commented:
>> So, each browser requires separate Flash?

Each browser uses a slightly different plugin. When you download the flash player from Adobe, it will prompt for OS and browser and you install per browser.  

You still shouldn't have any issues with adobe.com though. If you are getting certificate errors and having it blocked, it usually indicates a more fundamental problem on your system.  Either you have something wrong with the OS or malware or both or another oddball issue.  I have a feeling we are treating the symptom and not the disease here.

 I would urge you to give this question a rest for a few days and in the meantime ask a new one in the Vista zone dealing with the blocking of adobe.com and certificate issues.  If you fix that, it might make this question moot.
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Commented:
From another of my questions:
1. IE and Firefox use two different plugins to run Flash.
2. Please download and install Download the for FireFox plugin
Windows Flash Player 11. Plugin content debugger (for Netscape-compatible browsers) (EXE, 3.89MB)
The person who gave the advice above (2.) now says remove the debugger.
Then later on in this thread, the one you are reading now, he says install the debugger.
---------------------------------------------------------------------------------------
From another question which was:
Why does Microsoft Security Essentials tell me that Adobe Flash is unsafe?
The accepted answer was:
have you disabled uac???
http://www.petri.co.il/disable_uac_in_windows_vista.htm 
------------------------------------------------------------------------------
So, from 1. above, since IE and Firefox need different plugins, how many downloads will that be?
A Flash for IE and download an IE plugin too, or does the plugin come with the Flash player?
Same question for Firefox.

Do I need one copy of Flash and then 2 plugins or 2 Flash and 2 plugins?

UAC disabling is the only way I could download from Adobe dot com.

So, neither Flash player (for IE and FF) come with the proper plugin?


Jason C. LevineDon't talk to me.
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Commented:
Flash installs in one of two ways.  There is a browser-based plugin that will try to install when you access a page with flash on it (per browser) and there is also a standalone flash player that also has a plugin to hook into browsers and provide functionality.  Depending on system specs, I sometimes cannot download the plugin directly from the browser and thus I resort to the standalone player/plugin from adobe.com. But that combo is browser specific.  There is a third option which is just a standalone flash player for desktop functionality with no plugins included but this should be avoided at all costs.

There is also the shockwave player and plugin which is different from flash and should also be installed.

So, you need successful installations of the plugin per browser at a minimum. If the plugins won't install for whatever reason then try the standalone player, latest version, from adobe and not from third parties.  

However, at this point you have uninstalled, reinstalled, and reuninstalled so many times that I'm worried there is a deeper underlying problem or you have registry corruption or both.  The advice above is mainly correct and should have resolved your problem. That it hasn't indicates the next steps are more invasive, like registry cleaning or a full reinstall of the OS.

Sorry, I wish there was a simple resolution that I could just type out for you and have you follow it.

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Author

Commented:
How does MSE, UAC, and Windows Firewall know that www dot adobe dot com is a trusted site?

If I remember correctly, MSE and the firewall were not the issues.
Disabling the UAC let Flash be downloaded from the Adobe site.

Jason C. LevineDon't talk to me.
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Commented:
Adobe publishes a certificate that verifies authenticity and the browsers and operating systems have to be able to read the cert.

I'm sorry, but this is as far as I can go.  I'm not a windows OS guru and even if I were, I skipped vista entirely due to the bugs.
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Commented:
Let me get a new Firefox and a new Flash and go from there.
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Commented:
Since it only happens with Firefox (the errors), I did not think it was an O/S issue.
Jason C. LevineDon't talk to me.
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Commented:
It might be an OS issue in the sense that Vista is deeply flawed. So you may be seeing some weird interaction between Firefox, Vista and the plugin process.
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Commented:
Is "flawed" (Vista) spelled B I L L G A T E S ?
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Commented:
wait.....this problem only started AFTER I got a fresh new copy of Flash and Firefox, to solve another problem.
Everything worked fine before that.
Jason C. LevineDon't talk to me.
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Commented:
>> Is "flawed" (Vista) spelled B I L L G A T E S ?

P A U L A L L E N would be my guess.

>> Everything worked fine before that.

I'm sure it did, but I'm not saying "It's Vista's fault entirely" just that you may be seeing something specific to the interaction of the three programs or it's something corrupted on your system.
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Commented:
dgofman:
Well above, you refer to SWF files. You did not define them.
What does SWF stand for?

That blog did not mention error 1009.

You never stated your country.
I could not interpret some of your English.

Closing the questions since the moderators, for some odd reason, says questions can not stay open for a few weeks.
Here are questions open for 6-10 months.
07/02/11 09:08 PM
HIPAA Information
02/28/11 03:35 AM
How to enable the option "Use windows API then OCR" in text recognition in QTP


The question still remains, to use the debugger, or not use the debugger.
Jason C. LevineDon't talk to me.
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Commented:
Nick,

SWF stands for "Shockwave Flash" and refers to a compiled and ready to deploy Flash file.

questions should be closed when they stall and this one is definitely stalled.  You didn't have to accept answers though.  Deleting it as unanswered would have been fine by me.

The other questions you refer to are abandoned and those users are locked out from answering new questions.  The cleanup crew will have to deal with those.

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