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Outlook 2010 UNREAD MAIL folder is not showing any email.

nav2567
nav2567 asked
on
We have a user whose search folder->unread mail is not showing anything in  her Outlook 2010.  

Any idea of what might be happening or how to fix?

The email server is Exchange 2010.  Just like other users, her mailbox was migrated to Exchange 2010 from Exchange 2003.  But not everyone has this problem.

Please advise.

Many thanks.
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Messaging Support
Commented:
Please try the below:

Try the troubleshooting steps in the following KB article and see if that gets the folder working properly again.

http://support.microsoft.com/kb/831402

http://office.microsoft.com/en-gb/outlook-help/restore-the-unread-mail-folder-HA010355884.aspx

Kamalasekar ParthasarathyMessaging Support

Commented:
Hi..

Kindly update this request.. if you have resolved means, request to provide the solution..

Author

Commented:
Thanks.

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