asked on

Trying to Remote Desktop from behind a Proxy Server

I'm trying to connect to my home network from a remote location. I was told about Team Viewer, a Remote Desktop program, and have it set up at home (as well as having my router set up for port forwarding) and have tried to use it at the remote location, but I'm getting a "Please check your internet connection" error. My remote location is behind a proxy server, and I have set up Team Viewer with the proxy information, but it still is unable to get out past the LAN. I'm guessing I might need a username and password for the proxy, but there's no way my server guys would give me that info. Is there any other way I would be able to get to my home network either with or without Team Viewer?

n2fc

Try using VNC... The free version is available at:
http://realvnc.com

You might have better luck with that program than team viewer...
The free version is probably good enough, with more features available on the Personal or Enterprise versions for a small upcharge.

You will also need to port forward the appropriate ports (5900) at the home location.

junior15

I use TeamViewer and you shouldn't need to setup any port forwarding at home, but the proxy server could cause a problem. You could try LogMeIn (free for personal use). It's similar to TeamViewer in that it doesn't require any firewall changes, but it can use a web browser as the client interface by accessing their web site. Since your browser is already setup to work with the proxy server (I'm assuming this is the case), then this might be your best bet.

Hope this helps.

wolfcamel

try logmein

JayDee1535

ASKER

Haven't had a chance to check out VNC, but the website for LogMeIn is blocked by my proxy. =\

ASKER CERTIFIED SOLUTION

junior15

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

wolfcamel

sounds like your IT people know what they are doing in terms of restricting staff access. After all - if I was the IT manager at a bank I wouldnt want staff installing logmein!

However - you can setup a logmein account on another PC and then download the installer to take with you - however I would expect that it (and other similar apps) will still be blocked