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Lotus Notes inbox/sent box mail disapper with sorting view

denilson1 asked
Last Modified: 2013-12-18
Some of my users are having problem with their Lotus Notes view. When they just open the Inbox without any sorting, there is no problem and all mail shown. Once they try to sort the mails by 'Who', 'Date' or whatever, mails older than few days all disappear. And comes back after cancel all sorting view.
I believe those mail do exist in the nsf file. I tried to run ' load updall mail\xxx.nsf' in the Domino server and right click -> Fixup on users' maill database file. Both not work.

Can anybody advice how to fix this?
The Lotus Domain server is using v7.0.2 and all Lotus Notes client is also v7.0.2

Let me know if you need any further information.
Thank you very much.
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