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Need trying to figure out why a java app is failing

rdefino asked
Last Modified: 2012-06-22
My company is implementing this app that uses IE and java.

We are finding it is failing on some system and some it is working.

there is no rhyme or reason why. We have win7 64 and 32bit works and doesn't work. It fails and works on different version of IE.
It works and doesn't work with AV installed. We have built new systems and it fails and then it work.

there is a Java dialog box that opens and that where it fails, but there are no logs to look at that give any indication why it fails.

Any ideas on what tools i can use that might help tell me my this java app is failing?
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