iopadmin
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All of my income email goes directly to the deleted folder.
My email is on Exchange 2007 and my client software is Outlook 2010. All of a sudden, all of my incoming email (both internally and externally) are automatically being routed to my deleted folder instead of my Inbox. I checked my rules and I noticed that there was one in there that had "all messages to root goes to deleted". I never created this rule so I deleted it, however, this did not solve the issue. This occurs in OWA as well and also via active synch (on my phone & iPad). I created a rule to send all message to me to the Inbox, but that didn't work either. Its seems like the rule is being overlooked. This is weird as I did nothing to my account to render this behavior. I am the Systems Administrator\Exchange Administrator and I am stumped. Any ideas?
ASKER
Yes it was online when I removed the rule. I even installed MFCMapi to look for any hidden, corrupted rules. Found one and deleted it and still having the same issue. This is a stumper!
Did you try deleting the profile from the local pc?
I would delete the profile, then log on to OWA and manage your rules making sure there are none in there.
Then recreate the local profile and see if it clears it up.
I would delete the profile, then log on to OWA and manage your rules making sure there are none in there.
Then recreate the local profile and see if it clears it up.
ASKER
Yes, I've already went through suspecting it was my profile. It seems to be a server side issue as it occurs in OWA & Active Synch. Whats baffling is that I don't have any rules and went through the process of deleting any hidden or corrupt rules using WFCMapi. I then tried to create a rule that sends all mail to me to be delivered to my Inbox and it seems the rule was totally ignored ... didn't work. I don't want to go through the process of deleting my mailbox/AD account as it will cause me more trouble.
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ASKER
This solved my issue of mail automatically routing to deleted. This occured after working with a resource mailbox which inadvertently sychned its hidded rule to autoprocess to my profile.
Make sure your outlook is "online" when you remove this rule that got entered in there. Otherwise exchange will still have the rule and will continue to process it.