We help IT Professionals succeed at work.
Get Started

All of my income email goes directly to the deleted folder.

Last Modified: 2012-05-12
My email is on Exchange 2007 and my client software is Outlook 2010.  All of a sudden, all of my incoming email (both internally and externally) are automatically being routed to my deleted folder instead of my Inbox.  I checked my rules and I noticed that there was one in there that had "all messages to root goes to deleted".  I never created this rule so I deleted it, however, this did not solve the issue.  This occurs in OWA as well and also via active synch (on my phone & iPad).  I created a rule to send all message to me to the Inbox, but that didn't work either.  Its seems like the rule is being overlooked.  This is weird as I did nothing to my account to render this behavior.  I am the Systems Administrator\Exchange Administrator and I am stumped.  Any ideas?  
Watch Question
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE