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User can not access Internet or Intranet from remote session on Terminal Server

Last Modified: 2012-05-12
One user can not access Internet or Intranet.
In this customer, most users essentially use their desktops as dumb terminals to remote desktop to the terminal server (2003 r2).. No one else is reporting a problem. Other users doing the same job on other shifts use the same desktop to access the terminal server and aren't having the problem.
I can't find any error messages or warnings in the Event Viewer. I checked AD, nothing different about her id from others doing the same job. I logged on with her userid - IE just doesn't connect. For giggles, I opened a command prompt and was able to ping www.google.com.
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