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Exchange 2010 - NDRs and forwarding for deleted accounts

Joe2009 asked
Last Modified: 2013-12-02
Hi. I’m new to Exchange 2010 and am having trouble figuring out how to do two things.  

(This is Exchange 2010 built-into SBS 2011, if it matters.)

First, I have noticed that when someone from the outside sends an e-mail to a non-existent company address (e.g. they type it wrong), they don’t receive any notification that they sent a message to an invalid address.

Question 1: How can I configure Exchange 2010 to automatically send NDRs in this scenario?

Second, I need to delete the accounts of a number departed employees, but I would like to ensure that if anyone sends an e-mail to one of these people, it can be forwarded to the appropriate person inside the company.

Question 2: How do I configure e-mail forwarding for an account that no longer exists? Or barring that, can I configure a custom NDR to say, “please contact so-and-so”.

Thanks very much.
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