I have a Server 2003 R2 environment with two Server 2003 R2 DCs running AD. I have an eSafe security device acting as my firewall/spam filter. We have always blocked iTunes and Apple products but are embracing iPhones and iPads so I need to be able to connect and update them. I believe this to be an eSafe issue but nothing is being logged when I try and fail. It is, however, still collecting its normal log data as other things are blocked.
I can open iTunes but get the following messages when trying to login:
XP OS=We could not complete your iTunes Store request. The network connection was reset.
Mac OSX=We could not complete your iTunes Store request. The secure network connection was refused.
In eSafe, I have whitelisted:
When I run the iTunes diagnostic tool it tells me that the "Secure link to the iTunes Store failed."
Any advice or suggestions you can offer would be much appreciated.