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no logon servers available to service the logon request


I have a Windows 2003 domain controller, and a 2008 secondary controller. Over the course of around 5 months around 8 users have reported getting the error "no logon servers available to service the logon request" when trying to login to the domain. My quick fix was to kill the connection and login cached, take it off the domain, and put it back on. Now I have ran across a issue of I took the machine off and on the domain, and still recieved the "no logon servers available to service the logon request" That particlar machine is used off site so I assume that is why it behaved in such a way. I ended up having to reinstall 7 on it to get it to even communicate with our domain again.

Main problem, I have a different local user getting that error and I am afraid to take it off the domain and add it back for fear of never getting it back on again without foolishly having to reinstall windows 7. All user machines in question were running windows 7. Any suggestions?
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When you get that message, and you know your domain is available and functioning, it means the client is having issues locating your server.

The machine must either pipe through a VPN or be inside your network. Connect an ethernet cable and try again.

If they are remote, and you don't have a secure channel they can use to reach your network, create another offline, local account on the machine. They will not have any network access, but you can set up email via Outlook etc.

Author

Commented:
Sorry to have not stated before

The local users are all wired, outside they use a vpn, but this was on a wired machine.
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Top Expert 2012

Commented:
When you take of the domain do you delete the computer account or reset the account?
So this is intermittent and not always, correct?

When this happens are you checking how they are trying to log in?
From the account screen DOMAIN\USERNAME and it should say the correct domain under the login
I've seen this happen before

Also, switch issues have been the culprit in some cases where it works sometimes

If the installation has ever been able to access the domain, and you have given their machine access on the server then its a connection issue or login/user error

Author

Commented:
Darius: We simply readd the machine to the domain. We do not delete the computer account. It has always succesfully readded to the domain in the past.

Enders: We do not use managed switches. The installation was on the domain for about 5 months and we didn't have any problems with it. Yes the problem is intermittent.

Author

Commented:
They are trying to log in correctly. Very intermittent. When it said no logon servers were available it lists the correct domain as well. When I took them off the domain I just added them to a workgroup then went right back and added them to the domain. Worked up until all I got was that error unless I logged into the local machine. Still couldnt get it to log on to the domain.
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Top Expert 2012
Commented:
Please delete the computer account this is most likely why you are having a reoccurring problem

Author

Commented:
Darius, Do you have any idea what would cause this issue in the first place?
Are there mobile devices used on your network? DHCP?

We had a situation where our VOIP phones would occasionally lose connection, and the DHCP would give away their IP to a Galaxy tablet, but the phone wasn't aware. So it would stop functioning.

Author

Commented:
We currently use DHCP.
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Top Expert 2012

Commented:
Secure channel passwords issues happens all the time when computer can't contact or do not refresh the domain secure channel password. Just a user a computer must know the password to access the domain

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