Elected official personal laptop. He said he had Outlook setup so that it was acting like Outlook Anywhere in that all his email from the company was populating to the inbox. We recently changed ISP so when the ips changed, he said his mail quit coming in.
I looked at his mail accoutns and he did not have one for our company. I setup the Exchange account. At some point I received a popup related to creting a pst folder and I ignored it and hit NO. He was logged into OWA at the time. I clicked over to OWA and it was deleting all his mail from the Exchange server Inbox. OK not deleting but "Archiving". I found on his local drive under Users\name\appdata\local\MS\outlook\archive.pst it appears any mail coming in is going directly to this archive now. The time and date keep populating each time mail hits. There is nothing in his Inbox. I restored his Exchange account from tape so all his mail from last nite is back on the server. How do I make his PC quit archivinig all the mail directly? What popup did I disregard to get this action? I want to go back and set Exchange config back up on his email accounts on his laptop but i dont want it to move everything to the archive gain. I tlooks like his hotmail account is now doing the same as well. I need help trying to figure out how to make it come back I guess from the archive.