Outlook 2003 setup as Outlook Anywhere wrote all mail to pst
Elected official personal laptop. He said he had Outlook setup so that it was acting like Outlook Anywhere in that all his email from the company was populating to the inbox. We recently changed ISP so when the ips changed, he said his mail quit coming in.
I looked at his mail accoutns and he did not have one for our company. I setup the Exchange account. At some point I received a popup related to creting a pst folder and I ignored it and hit NO. He was logged into OWA at the time. I clicked over to OWA and it was deleting all his mail from the Exchange server Inbox. OK not deleting but "Archiving". I found on his local drive under Users\name\appdata\local\M
I looked at his mail accoutns and he did not have one for our company. I setup the Exchange account. At some point I received a popup related to creting a pst folder and I ignored it and hit NO. He was logged into OWA at the time. I clicked over to OWA and it was deleting all his mail from the Exchange server Inbox. OK not deleting but "Archiving". I found on his local drive under Users\name\appdata\local\M
On a side note, once that is complete, you can open the archve PST in outlook and drag items from it back to the inbox. That will send them back up to Exchange.
ASKER
Is there a reason on a laptop connected to wi-fi with the Outlook profile created that it would have removed the mail from the mail server and stored to the local users archive? Did I select a feature like work offline or anything else? It kind of looks like all mail is going directly to the archive - for his hotmail account as well.
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OK when he brought the laptop in, there was no Exchnage profile setup. i created the profile BUT he is using the default delivery to his Personal Folder directory. i wanted to change it to the Mailbox - user but didnt know how this would affect his two other accounts -. His hotmail seemed to be going where it needed to go.
When I created then it pushed his mail to the pst because i didnt have the cache mode set so it didnt know about the ost?? Logical?
Also I panicked because the only mail you could see is the "unread" mail. That must be tied to the "Favorites" within Outlook and it was checked so therefore it simply filtered the mail.
After I created the profile for him, i could see mail coming in and popping up on his notification bar but it never went to his Inbox within the company profile. Safe to say it is indeed in the pst file because it has no where else to go?
When I created then it pushed his mail to the pst because i didnt have the cache mode set so it didnt know about the ost?? Logical?
Also I panicked because the only mail you could see is the "unread" mail. That must be tied to the "Favorites" within Outlook and it was checked so therefore it simply filtered the mail.
After I created the profile for him, i could see mail coming in and popping up on his notification bar but it never went to his Inbox within the company profile. Safe to say it is indeed in the pst file because it has no where else to go?
Outlook 2003 and 2007 only allow one delivery dest per profile. Ie his pop accounts will flow to his exchange mailbox unless they are in a separate profile. Outlook2010 allows multi delivery within one profile. Upgrade?
http://www.msexchange.org/tutorials/outlookrpchttp.html