I've got a 2 month old SBS 2011 box, and I've got a small, infrequent problem with Exchange. I've got a user account, lets say firstname.lastname@example.org, that forwards on to user1's external e-mail account via a mail enabled contact. When email@example.com sends firstname.lastname@example.org an e-mail, the e-mail arrives at user1's external e-mail address OK. However, the sender (user2) sometimes receives the following notification after a few hours:
Delivery is delayed to these recipients or groups:
Subject: Test ....
This message hasn't been delivered yet. Delivery will continue to be attempted.
If I log into user2's OWA and look at the delivery report for that e-mail, I can see the following:
Delivery Report for user1 ¿(email@example.com)¿
The message was submitted.
This message was redirected to another email address.
Message delivery is taking longer than expected. There may be system delays. For more information, contact your helpdesk.
If I poke through the logs I can see the e-mail was delivered to the destination pretty much immediately! If I look at the queues there isn't anything pending. What I'd expect to see instead of the above would be something along the lines of "the e-mail has left this e-mail system and can't be tracked anymore". Does anyone have any suggestions as to how I can resolve this issue? Why is Exchange telling me delivery is pending when the email has already got there!
Any help would be greatly appreciated.