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Phone line issue

Last Modified: 2012-05-12
Hi Guys,

I was moving phone modems to a new closet and had to put long phone line cable to make it reach the new closet. There are 4 lines here and all of them can receive the calls except one line that does not ring. But I can call out from thoes lines with no issue but I can not receive the incoming call.

What do you think is the issue? Please help as this is a customer site.
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