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Incoming Exchange emails lost

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Last Modified: 2012-05-12
Hi
Just installed a SBS2003 server with Exchange.
Email is held at ISP until we download it, so configured it on the server by creating accounts in the POP3 connector manager linked to each relevant AD user's mailbox.  
The emails are getting downloaded from the ISP whilst the POP3 and Exchange services are running (I proved this by logging onto our ISP's wemail system and could see all the email sitting there, but after starting the Exchange & POP3 services and re-checking the webmail a few minutes later the emails were all gone), BUT..... they aren't appearing in the users' mailboxes (all using Outlook 2003). The Exchange accounts are definitely set up correctly in Outlook on each workstation (I've done this 100s of times & definitely ok), and the usernames resolve ok against the Exchange server, so in other words the workstations are connected to Exchange, but they aren't pulling in the email.
I've gone through all the tips suggested in Microsoft's KB885685 and checked through all the folders where it states that the emails may be stuck (C:\Program Files\Microsoft Windows SBS\Networking\POP3\...  &  C:\Program Files\Exchsrvr\Mailroot\VS1...), but alas they aren't there!
This is really worrying as there are some important emails we need. They MUST be in the server SOMEWHERE, but where???
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