We help IT Professionals succeed at work.
Get Started

Incoming Exchange emails lost

Last Modified: 2012-05-12
Just installed a SBS2003 server with Exchange.
Email is held at ISP until we download it, so configured it on the server by creating accounts in the POP3 connector manager linked to each relevant AD user's mailbox.  
The emails are getting downloaded from the ISP whilst the POP3 and Exchange services are running (I proved this by logging onto our ISP's wemail system and could see all the email sitting there, but after starting the Exchange & POP3 services and re-checking the webmail a few minutes later the emails were all gone), BUT..... they aren't appearing in the users' mailboxes (all using Outlook 2003). The Exchange accounts are definitely set up correctly in Outlook on each workstation (I've done this 100s of times & definitely ok), and the usernames resolve ok against the Exchange server, so in other words the workstations are connected to Exchange, but they aren't pulling in the email.
I've gone through all the tips suggested in Microsoft's KB885685 and checked through all the folders where it states that the emails may be stuck (C:\Program Files\Microsoft Windows SBS\Networking\POP3\...  &  C:\Program Files\Exchsrvr\Mailroot\VS1...), but alas they aren't there!
This is really worrying as there are some important emails we need. They MUST be in the server SOMEWHERE, but where???
Watch Question
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE