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Viewing new folders in a shared mailbox

Jigo
Jigo asked
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Last Modified: 2012-05-12
We have a system set up in the past that uses shared mailboxes accessed by multiple people per site.  Each person has several mailboxes they have to look at which is cluttered in outlook and is a nightmare to set up when a new mailbox is needed as it has to be added to each outlook profile on each computer at multiple sites.

I'm attempting to set up a generic mailbox for each site and then have folders at the root of the mailbox for each of the old mailboxes using server side rules based on incoming smtp address to sort the incoming mail to the appropriate folder.

The kicker is we want these users to only see the folders they have permission to view and not see all the other clutter of the associated contacts or calendar or other folders.

I can go in and give owner permission to the folders to the user but they cannot see the folder when the mailbox is added to their outlook.  If I modify the exchange account and give them "Full Mailbox Access" they will then see all the folders including ones they shouldn't see.  

At this point, I can remove Full Mailbox Access from their permissions and viola, they can only view the individual folders they are supposed to see.

However, this creates problems for future implementations of adding a new folder that we are trying to solve with this process.  I've been trying different permissions settings and need the most restrictive permission I can grant on the mailbox that can allow them to view any new folders they've been given access to see.
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