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MacBook Pro 13" Kernel Panic

CrossedFingers
on
Hi guys,

I have a customer with a unibody MacBook Pro 13" running 10.5.8 that has intermittent issues with kernel Panics. She's had the computer for several years and it hasn't become an issue until the last month or so.  She took it to an Apple Store and they couldn't figure it out.  In fact they said they didn't see any issues at all.  They went ahead and reloaded the OS to see if that would help.  While I was at her house I experienced three crashes (just with the computer sitting there) so I'm not sure how they didn't see any crashes.  

Anyways here are the panic logs:
 
Mon Oct 24 20:54:48 2011
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00bef8b2, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000031, CR3: 0x01976000, CR4: 0x00000660
EAX: 0x00000031, EBX: 0x06fb5840, ECX: 0x00000001, EDX: 0x00000400
CR2: 0x00000031, EBP: 0x50e53c88, ESI: 0x06f32084, EDI: 0x00bf4fc8
EFL: 0x00010002, EIP: 0x00bef8b2, CS:  0x00000008, DS:  0x45b00010
Error code: 0x00000002

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x50e53a88 : 0x12b4c6 (0x45f91c 0x50e53abc 0x13355c 0x0) 
0x50e53ad8 : 0x1ab0fe (0x469a98 0xbef8b2 0xe 0x469248) 
0x50e53bb8 : 0x1a1713 (0x50e53bd0 0x0 0x50e53c88 0xbef8b2) 
0x50e53bc8 : 0xbef8b2 (0xe 0xd8ad0048 0x454e0010 0x10) 
0x50e53c88 : 0xbe5562 (0x4f91c4 0x5 0x6f32084 0x0) 
0x50e53d78 : 0xbe6257 (0x454dcc5e 0x800002b3 0x0 0x0) 
0x50e53e38 : 0x1ac38d (0xffffffff 0x7fffffff 0x50e53e98 0x5470c0) 
0x50e53e58 : 0x1358e1 (0x547580 0x454dc75a 0x2b3 0x54756c) 
0x50e53ea8 : 0x136217 (0x1 0x701eba0 0x6ee9c7c 0x2b3) 
0x50e53f18 : 0x136e7c (0x701ebbc 0x701ebbc 0x50e53f78 0x1414bc) 
0x50e53f58 : 0x136efd (0x13eaf5 0x522b60 0x0 0x1a436f) 
0x50e53f78 : 0x13ec8f (0x13eaf5 0x522b60 0x0 0x0) 
0x50e53fc8 : 0x1a14fc (0x522b60 0x0 0x1a40b5 0x7b0fb80) 
Backtrace terminated-invalid frame pointer 0
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.driver.AppleIntelCPUPowerManagement(76.2.0)@0xbe3000->0xc01fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9L31a

Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86A9)

System uptime in nanoseconds: 2968985320171
unloaded kexts:
com.apple.driver.InternalModemSupport	2.4.0 - last unloaded 100254613722
loaded kexts:
com.apple.driver.AppleHWSensor	1.9d0 - last loaded 20127150880
com.apple.driver.InternalModemSupport	2.4.0
com.apple.filesystems.autofs	2.0.2
com.apple.iokit.IOBluetoothSerialManager	2.1.9f10
com.apple.driver.AppleHDAPlatformDriver	1.7.1a2
com.apple.driver.AppleMikeyHIDDriver	1.0.6
com.apple.driver.AppleHDAHardwareConfigDriver	1.7.1a2
com.apple.driver.AppleHDA	1.7.1a2
com.apple.driver.AppleUpstreamUserClient	2.7.5
com.apple.driver.AppleMikeyDriver	1.7.1a2
com.apple.driver.AGPM	100.8.7
com.apple.driver.AppleHDAController	1.7.1a2
com.apple.driver.SMCMotionSensor	2.1.1d2
com.apple.iokit.IOFireWireIP	1.7.7
com.apple.Dont_Steal_Mac_OS_X	6.0.3
com.apple.driver.AudioIPCDriver	1.0.6
com.apple.kext.AppleSMCLMU	1.4.5d1
com.apple.driver.AppleGraphicsControl	2.8.15
com.apple.GeForce	5.4.8
com.apple.driver.ACPI_SMC_PlatformPlugin	3.4.0a17
com.apple.driver.NVSMU	1.1.7
com.apple.driver.AppleSMBusPCI	1.0.1d1
com.apple.driver.AppleLPC	1.3.1
com.apple.driver.AppleBacklight	1.6.0
com.apple.driver.AppleIRController	113
com.apple.driver.AppleTyMCEDriver	1.0.0d28
com.apple.nvidia.nv50hal	5.4.8
com.apple.driver.AppleUSBTCButtons	1.7.4f1
com.apple.driver.AppleUSBMultitouch	189.35
com.apple.driver.AppleUSBTCKeyEventDriver	1.7.4f1
com.apple.driver.AppleUSBTCKeyboard	1.7.4f1
com.apple.driver.BroadcomUSBBluetoothHCIController	2.1.9f10
com.apple.driver.AppleUSBMergeNub	3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.1.1
com.apple.iokit.SCSITaskUserClient	2.1.1
com.apple.driver.XsanFilter	2.7.91
com.apple.iokit.IOAHCISerialATAPI	1.1.2
com.apple.iokit.IOAHCIBlockStorage	1.2.3
com.apple.driver.AppleUSBHub	3.4.9
com.apple.iokit.IOUSBUserClient	3.5.2
com.apple.driver.AppleUSBOHCI	3.4.6
com.apple.driver.AppleFWOHCI	3.9.7
com.apple.driver.AirPortBrcm43xx	367.91.22
com.apple.driver.AppleFileSystemDriver	1.1.0
com.apple.driver.AppleAHCIPort	1.7.0
com.apple.driver.AppleUSBEHCI	3.4.6
com.apple.nvenet	1.0.54
com.apple.driver.AppleEFINVRAM	1.2.0
com.apple.driver.AppleSmartBatteryManager	158.10.5
com.apple.driver.AppleRTC	1.2.3
com.apple.driver.AppleHPET	1.4
com.apple.driver.AppleACPIPCI	1.2.5
com.apple.driver.AppleACPIButtons	1.2.5
com.apple.driver.AppleSMBIOS	1.4
com.apple.driver.AppleACPIEC	1.2.5
com.apple.driver.AppleAPIC	1.4
com.apple.security.seatbelt	107.12
com.apple.nke.applicationfirewall	1.8.77
com.apple.security.TMSafetyNet	3
com.apple.driver.AppleIntelCPUPowerManagement	76.2.0
com.apple.driver.DiskImages	199
com.apple.BootCache	30.4
com.apple.iokit.IOSerialFamily	9.4
com.apple.driver.DspFuncLib	1.7.1a2
com.apple.driver.AppleSMBusController	1.0.1d1
com.apple.iokit.IOHDAFamily	1.7.1a2
com.apple.iokit.IOAudioFamily	1.6.9fc5
com.apple.kext.OSvKernDSPLib	1.1
com.apple.driver.IOPlatformPluginFamily	3.4.0a17
com.apple.driver.AppleSMC	2.3.1d1
com.apple.NVDAResman	5.4.8
com.apple.iokit.IONDRVSupport	1.7.3
com.apple.iokit.IOGraphicsFamily	1.7.3
com.apple.iokit.IOUSBHIDDriver	3.4.6
com.apple.driver.AppleUSBBluetoothHCIController	2.1.9f10
com.apple.iokit.IOBluetoothFamily	2.1.9f10
com.apple.driver.AppleUSBComposite	3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice	2.1.1
com.apple.iokit.IOBDStorageFamily	1.5
com.apple.iokit.IODVDStorageFamily	1.5
com.apple.iokit.IOCDStorageFamily	1.5
com.apple.iokit.IOSCSIArchitectureModelFamily	2.1.1
com.apple.iokit.IOFireWireFamily	3.4.9
com.apple.iokit.IO80211Family	216.1
com.apple.iokit.IOAHCIFamily	1.5.0
com.apple.iokit.IOUSBFamily	3.5.2
com.apple.iokit.IONetworkingFamily	1.6.1
com.apple.driver.AppleEFIRuntime	1.2.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.iokit.IOStorageFamily	1.5.6
com.apple.iokit.IOHIDFamily	1.5.5
com.apple.driver.AppleACPIPlatform	1.2.5
com.apple.iokit.IOPCIFamily	2.6
com.apple.iokit.IOACPIFamily	1.2.0

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Sat Oct 29 16:10:25 2011
panic(cpu 0 caller 0x001AA802): Double fault at 0x00162ada, thread:0x7056048, trapno:0x8, err:0x0),registers:
CR0: 0x8001003b, CR2: 0x56bb3f28, CR3: 0x0197c000, CR4: 0x00000660
EAX: 0x55a01000, EBX: 0x00000001, ECX: 0x00000000, EDX: 0x00000000
ESP: 0x56bb3f30, EBP: 0x56bb4098, ESI: 0x56bb4194, EDI: 0x0000000e
EFL: 0x00010206, EIP: 0x00162ada

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x4f4e28 : 0x12b4c6 (0x45f91c 0x4f4e5c 0x13355c 0x0) 
0x4f4e78 : 0x1aa802 (0x46951c 0x162ada 0x7056048 0x8) 
0x4f4f58 : 0x1a2543 (0x4f4f70 0x0 0x0 0x0) 
0x56bb4098 : 0x1aaeaf (0x20a2f80 0x55a01000 0x0 0x1) 
0x56bb4178 : 0x1a1713 (0x56bb4190 0x1ff4ab4 0x56bb4318 0x16b4a3) 
0x56bb4188 : 0x16b4a3 (0xe 0x1ff40048 0x3fe90010 0x7fd20010) 
0x56bb4318 : 0x162cd1 (0x56bb4490 0x55a01000 0x0 0x1) 
0x56bb4488 : 0x1aaeaf (0x20a2f80 0x55a01000 0x0 0x1) 
0x56bb4568 : 0x1a1713 (0x56bb4580 0x401ff4ab 0x56bb4708 0x16b4a3) 
0x56bb4578 : 0x16b4a3 (0xe 0x1ff0048 0x3fe0010 0x7fd0010) 
0x56bb4708 : 0x162cd1 (0x56bb4880 0x55a01000 0x0 0x1) 
0x56bb4878 : 0x1aaeaf (0x20a2f80 0x55a01000 0x0 0x1) 
0x56bb4958 : 0x1a1713 (0x56bb4970 0xb401ff4a 0x56bb4af8 0x16b4a3) 
0x56bb4968 : 0x16b4a3 (0xe 0x401f0048 0x803f0010 0x7f0010) 
0x56bb4af8 : 0x162cd1 (0x56bb4c70 0x55a01000 0x0 0x1) 
0x56bb4c68 : 0x1aaeaf (0x20a2f80 0x55a01000 0x0 0x1) 
	Backtrace continues...
Machine-check capabilities (cpu 1) 0x0000000000000806:
 family: 6 model: 23 stepping: 10 microcode: 2567
 Intel(R) Core(TM)2 Duo CPU     T9550  @ 2.66GHz
 6 error-reporting banks
 threshold-based error status present
Machine-check status 0x0000000000000005:
 restart IP valid
 machine-check in progress
MCA error-reporting registers:
 IA32_MC0_STATUS(0x401): 0xb200004000000800 valid
  MCA error code:            0x0800
  Model specific error code: 0x0000
  Other information:         0x00000040
  Threshold-based status:    No tracking
  Status bits:
   Processor context corrupt
   Error enabled
   Uncorrected error
 IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
 IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
 IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
 IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
 IA32_MC5_STATUS(0x415): 0xb200121020080400 valid
  MCA error code:            0x0400
  Model specific error code: 0x2008
  Other information:         0x00001210
  Threshold-based status:    No tracking
  Status bits:
   Processor context corrupt
   Error enabled
   Uncorrected error
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x4f4e28 : 0x12b416 (0x45f8c0 0x2 0x13355c 0x0) 
0x4f4e78 : 0x1aaa68 (0x469790 0x190a3f 0x7056048 0x12) 
0x4f4f58 : 0x1a2563 (0x4f4f70 0x0 0x0 0x0) 
Backtrace terminated-invalid frame pointer 0x4f4ca8
         kmod scan stopped due to missing kmod page: 00000000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9L31a

Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86A9)

System uptime in nanoseconds: 1773999771909
unloaded kexts:
com.apple.driver.InternalModemSupport	2.4.0 - last unloaded 95738716157
loaded kexts:
com.apple.filesystems.cddafs	2.3.0 - last loaded 35719014822
com.apple.driver.AppleHWSensor	1.9d0
com.apple.driver.InternalModemSupport	2.4.0
com.apple.filesystems.autofs	2.0.2
com.apple.iokit.IOBluetoothSerialManager	2.1.9f10
com.apple.driver.AppleHDAPlatformDriver	1.7.1a2
com.apple.driver.AppleMikeyHIDDriver	1.0.6
com.apple.driver.AppleHDAHardwareConfigDriver	1.7.1a2
com.apple.driver.AppleUpstreamUserClient	2.7.5
com.apple.driver.AppleMikeyDriver	1.7.1a2
com.apple.driver.AppleHDA	1.7.1a2
com.apple.driver.AGPM	100.8.7
com.apple.driver.AppleHDAController	1.7.1a2
com.apple.iokit.IOFireWireIP	1.7.7
com.apple.Dont_Steal_Mac_OS_X	6.0.3
com.apple.driver.SMCMotionSensor	2.1.1d2
com.apple.driver.AppleIRController	113
com.apple.driver.AudioIPCDriver	1.0.6
com.apple.kext.AppleSMCLMU	1.4.5d1
com.apple.driver.AppleGraphicsControl	2.8.15
com.apple.driver.ACPI_SMC_PlatformPlugin	3.4.0a17
com.apple.driver.NVSMU	1.1.7
com.apple.driver.AppleSMBusPCI	1.0.1d1
com.apple.driver.AppleLPC	1.3.1
com.apple.driver.AppleBacklight	1.6.0
com.apple.driver.AppleTyMCEDriver	1.0.0d28
com.apple.nvidia.nv50hal	5.4.8
com.apple.GeForce	5.4.8
com.apple.driver.BroadcomUSBBluetoothHCIController	2.1.9f10
com.apple.driver.AppleUSBTCButtons	1.7.4f1
com.apple.driver.AppleUSBMultitouch	189.35
com.apple.driver.AppleUSBTCKeyEventDriver	1.7.4f1
com.apple.driver.AppleUSBTCKeyboard	1.7.4f1
com.apple.driver.AppleUSBMergeNub	3.5.2
com.apple.driver.XsanFilter	2.7.91
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.1.1
com.apple.iokit.SCSITaskUserClient	2.1.1
com.apple.iokit.IOAHCISerialATAPI	1.1.2
com.apple.iokit.IOAHCIBlockStorage	1.2.3
com.apple.driver.AirPortBrcm43xx	367.91.22
com.apple.driver.AppleFWOHCI	3.9.7
com.apple.driver.AppleFileSystemDriver	1.1.0
com.apple.driver.AppleAHCIPort	1.7.0
com.apple.nvenet	1.0.54
com.apple.driver.AppleUSBHub	3.4.9
com.apple.iokit.IOUSBUserClient	3.5.2
com.apple.driver.AppleUSBEHCI	3.4.6
com.apple.driver.AppleUSBOHCI	3.4.6
com.apple.driver.AppleEFINVRAM	1.2.0
com.apple.driver.AppleSmartBatteryManager	158.10.5
com.apple.driver.AppleRTC	1.2.3
com.apple.driver.AppleHPET	1.4
com.apple.driver.AppleACPIPCI	1.2.5
com.apple.driver.AppleACPIButtons	1.2.5
com.apple.driver.AppleSMBIOS	1.4
com.apple.driver.AppleACPIEC	1.2.5
com.apple.driver.AppleAPIC	1.4
com.apple.security.seatbelt	107.12
com.apple.nke.applicationfirewall	1.8.77
com.apple.security.TMSafetyNet	3
com.apple.driver.AppleIntelCPUPowerManagement	76.2.0
com.apple.driver.DiskImages	199
com.apple.BootCache	30.4
com.apple.iokit.IOSerialFamily	9.4
com.apple.driver.DspFuncLib	1.7.1a2
com.apple.driver.AppleSMBusController	1.0.1d1
com.apple.iokit.IOHDAFamily	1.7.1a2
com.apple.iokit.IOAudioFamily	1.6.9fc5
com.apple.kext.OSvKernDSPLib	1.1
com.apple.driver.IOPlatformPluginFamily	3.4.0a17
com.apple.driver.AppleSMC	2.3.1d1
com.apple.NVDAResman	5.4.8
com.apple.iokit.IONDRVSupport	1.7.3
com.apple.iokit.IOGraphicsFamily	1.7.3
com.apple.driver.AppleUSBBluetoothHCIController	2.1.9f10
com.apple.iokit.IOBluetoothFamily	2.1.9f10
com.apple.iokit.IOUSBHIDDriver	3.4.6
com.apple.driver.AppleUSBComposite	3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice	2.1.1
com.apple.iokit.IOBDStorageFamily	1.5
com.apple.iokit.IODVDStorageFamily	1.5
com.apple.iokit.IOCDStorageFamily	1.5
com.apple.iokit.IOSCSIArchitectureModelFamily	2.1.1
com.apple.iokit.IO80211Family	216.1
com.apple.iokit.IOFireWireFamily	3.4.9
com.apple.iokit.IOAHCIFamily	1.5.0
com.apple.iokit.IONetworkingFamily	1.6.1
com.apple.iokit.IOUSBFamily	3.5.2
com.apple.driver.AppleEFIRuntime	1.2.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.iokit.IOStorageFamily	1.5.6
com.apple.iokit.IOHIDFamily	1.5.5
com.apple.driver.AppleACPIPlatform	1.2.5
com.apple.iokit.IOPCIFamily	2.6
com.apple.iokit.IOACPIFamily	1.2.0

Open in new window

Thu Nov  3 08:32:14 2011
panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00179881, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0xd430ac45, CR3: 0x0197c000, CR4: 0x00000660
EAX: 0x00000050, EBX: 0x6246d000, ECX: 0x00001000, EDX: 0x00000050
CR2: 0xd430ac45, EBP: 0x6246e778, ESI: 0x00000000, EDI: 0x0259793c
EFL: 0x00010206, EIP: 0x00179881, CS:  0x00000008, DS:  0x00000010
Error code: 0x00000002

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x6246e4a8 : 0x12b4c6 (0x45f91c 0x6246e4dc 0x13355c 0x0) 
0x6246e4f8 : 0x1ab0fe (0x469a98 0x179881 0xe 0x469248) 
0x6246e5d8 : 0x1a1713 (0x6246e5f0 0x2 0x6246e778 0x179881) 
0x6246e5e8 : 0x179881 (0xe 0x48 0xadd80010 0x10) 
0x6246e778 : 0x17a7fe (0x528ce0 0x6246d000 0x0 0x1000) 
0x6246e858 : 0x431eb6 (0x20a2f80 0x6246e000 0x0 0x6246e8f4) 
0x6246e918 : 0x434fbf (0x716aa80 0x0 0x6246e948 0x3f36a7) 
0x6246e948 : 0x430c2e (0x

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Comment
Watch Question

BRONZE EXPERT
Commented:
Unfortunately, the logs  don't tell me anything. However, kernel panics are usually hardware related. Does the user have any external peripherals attached at home that were not attached when she was in the Mac store? The problem might be an external peripheral.

Here are a couple of general troubleshooting guides for kernel panics:

http://www.thexlab.com/faqs/kernelpanics.html

http://support.apple.com/kb/TS3742

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