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Windows 7 will only boot to system restore

fanman8302
fanman8302 asked
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Last Modified: 2013-12-06
I have a windows 7 computer that will only reboot to system restore. I'm able to get to the DOS prompt and the C drive is showing no opearing files. The system files are on a drive renamed X drive. It will not allow me to get tothe system restore. Any clues on how I can correct this issue.
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Commented:
Do you have a windows 7 repair disk you can boot the computer with?  If not there are several images available for download.
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Distinguished Expert 2019
Commented:
here instructions on how to do  startup repair :  http://www.sevenforums.com/tutorials/3413-repair-install.html      
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Author of the Year 2011
Top Expert 2006

Commented:
There is a variant of malware that makes you 'think' your system is booting to the System Restore panel.

Take a look at the example here:
http://www.bleepingcomputer.com/virus-removal/remove-system-restore

If that is what you're seeing, follow the instructions provided. A good substitute for the "RKill" program is "RogueKiller". Details on using RogueKiller are in this EE Article:
Rogue-Killer-What-a-great-name

Commented:
Hi, did you try to boot up into safe mode.

Author

Commented:
It will not allow me to get to the desktop. When I attempt to boot into safemode get brings up the system restore menu
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Author of the Year 2011
Top Expert 2006

Commented:
Why are you trying to boot to Safe Mode?

Boot to Normal Mode and follow the instructions I posted above:

http:#a37081953

Author

Commented:
it will not boot to normal mode. it tries to boot inot normal mode but it comes up to Windows Error Recovery and the options are Lanch Startup repair (recommended)
Start Windows Normally

When I choose start windows normally it still come back to the same screen.

The screen has these options to choose from:

Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt
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Top Expert 2006

Commented:
Try the link posted by 'nobus' here:
http:#a37081749
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Distinguished Expert 2019

Commented:
not sure if you ran the startup repair yet?

Author

Commented:
@younghv...It will not allow me to get to a desktop to do the startup repair. It automatically go the "system restore" menu.
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Distinguished Expert 2019
Commented:
you should do it from the INSTALL   DVD...

Author

Commented:
Ok I will try that this morning
LeeTutorretired
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Top Expert 2009

Commented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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