<div>
is he in the same domain and can he log in his machine with the same dmain credential as exchange ? if yes<br />
<br />
if yes try to reset the password and check<br />
&nbsp;or work around it.<br />
all the best
</div>


is he in the same domain and can he log in his machine with the same dmain credential as exchange ? if yes

if yes try to reset the password and check
 or work around it.
all the best

<div>
you question is bit confusing me. Please clarify me<br />
<br />
is his account locked in Active Directory &amp;&nbsp;Computers ?<br />
<br />
is his mac book locked when he tries to access mail on his mac e-mail client ?
</div>


you question is bit confusing me. Please clarify me

is his account locked in Active Directory & Computers ?

is his mac book locked when he tries to access mail on his mac e-mail client ?

<div>
he is trying to access mail on his mac e-mail client.
</div>


he is trying to access mail on his mac e-mail client.

<div>
see this articles<br />
<br />
<a href="http://blogs.technet.com/b/amir/archive/2009/01/31/how-to-setup-exchange-2007-account-automatically-in-entourage-2008-thru-autodiscover.aspx" rel="ugc">http://blogs.technet.com/b/amir/archive/2009/01/31/how-to-setup-exchange-2007-account-automatically-in-entourage-2008-thru-autodiscover.aspx</a><br />
<br />
<a href="http://www.msexchange.org/articles_tutorials/exchange-server-2007/mobility-client-access/accessing-exchange-2007-apple-macintosh-part-1.html" rel="ugc">http://www.msexchange.org/articles_tutorials/exchange-server-2007/mobility-client-access/accessing-exchange-2007-apple-macintosh-part-1.html</a>
</div>


see this articles

http://blogs.technet.com/b/amir/archive/2009/01/31/how-to-setup-exchange-2007-account-automatically-in-entourage-2008-thru-autodiscover.aspx [http://blogs.technet.com/b/amir/archive/2009/01/31/how-to-setup-exchange-2007-account-automatically-in-entourage-2008-thru-autodiscover.aspx]

http://www.msexchange.org/articles_tutorials/exchange-server-2007/mobility-client-access/accessing-exchange-2007-apple-macintosh-part-1.html [http://www.msexchange.org/articles_tutorials/exchange-server-2007/mobility-client-access/accessing-exchange-2007-apple-macintosh-part-1.html]

<div>
can he access his mail through owa on his mac book ?<br />

</div>


can he access his mail through owa on his mac book ?


<div>
<div class="content wysiwyg-content">
I am working on Exchange 2007 environment. Here , one of my Mac user &nbsp;is getting automatically locked when he tries to &nbsp;click on his mailbox.<br />
<br />
<br />

</div>
</div>


I am working on Exchange 2007 environment. Here , one of my Mac user  is getting automatically locked when he tries to  click on his mailbox.




Automatically User Lock

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.