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Email delayed

KC_KOU
KC_KOU asked
on
hi,
User reported his suffered from email delayed, as Messageflow log shown there is "server time" and "disp del" time delayed, what does this different mean for? what is the possible caused of the delayed and where should go investigate. Thanks for comments.
  delayed
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MikeIT Professional
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Commented:
If it is sending from the server and hitting the blackberry late, it could either be a service issue or an operating system issue inside the phone.  Delays are common for blackberrys with certain email addresses.  You can retry to reconfigure the device settings and see if that helps.

Author

Commented:
is it related to Exchange server issue such as underperformance (RPC latency)?
IT Professional
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Commented:
It absolutely could be

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Commented:
Tks

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