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mitovsoFlag for Canada

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Is it recommended to run Crystal Reports server on Virtual server (VMWARE)?

We are running BusinessObjects XI R2 Service Pack 5 under Windows Server 2003 Standard (SP2) on virtual server (VMware).

We are having intermittent performance issues with some reports - getting errors like "Whitespace not allowed this location" after report runs for a while.  Sometimes report completes and sometimes it doesn't.  Also, difficulty exporting to Data only XLS format at times ("unable to export - may be disabled on server") - works sometimes and fails others.  

Are there any known issues with running Crystal Reports server in a virtual environment?  
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coolsport00
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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However, from time to time, we do find that a Virtual environment IS NOT SUITABLE for a server or application, and then we have to V2P it back to a physical platform.

He's a documented example

Poor Microsoft SQL Performance caused by Virtualisation - Not all servers are equal!

The query submitted to this Dual Processor Quad Core VMware Hypervisor, with only a single SQL VM, if a query was submitted, the VM flatline at 100% for 13 minutes!

When Windows 2008/SQL were installed on the same physical server, the query took, 45 seconds to complete!

End Result, that SQL application, was never virtualised, and moved back to a physical platform!
Correct, just like some Terminal Svs deployemnts...

@mitovso, how long have you had your CR deployed to a VM? Has it worked fairly well for a while, and now are having issues? Have you ran Perf Monitor or looked at your Event Viewer to see if there is something within the guest OS (Win2K3) that may be causing the problem? Have you deployed any updates to CR or anything else within the VM that potentially could've led to some of these errors you're getting?
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ASKER

Thank you for this information and advice.  I have passed these questions on to our Systems and Network group as they have access to this information and I don't.  I will post an update when I get some more information.
Avatar of Mike McCracken
Mike McCracken

Do some reports have the issue all the time or is it more random where a report will run then once have the issue?

If  report is rerun does it still have the issue?

Is there a default printer defined for all users?

mlmcc

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