Tom Knowlton
asked on
websites down - how to troubleshoot and diagnose
I need to know what utilities are out there to troubleshoot and diagnose reasons why a website says "The connection has timed out"
IIS7 running on Windows Server 2008.
We have 13 hosted sites that are down...all say the same thing. IIS7 says the sites are running. We can remote into the webserver itself so the server is up but the sites are down.
http://ash.kent.campuswebstore.com
http://cti.campuswebstore.com
http://eliv.kent.campuswebstore.com
http://fullerton.campuswebstore.com
http://tusc.kent.campuswebstore.com
http://ldsbc.campuswebstore.com/
http://maryjanebooks.campuswebstore.com
http://storefront.mccallie.org
http://www.piratewear.com
http://snoozys.campuswebstore.com
http://stark.kent.campuswebstore.com
http://svcc.campuswebstore.com
https://utenn.campuswebstore.com/
IIS7 running on Windows Server 2008.
We have 13 hosted sites that are down...all say the same thing. IIS7 says the sites are running. We can remote into the webserver itself so the server is up but the sites are down.
http://ash.kent.campuswebstore.com
http://cti.campuswebstore.com
http://eliv.kent.campuswebstore.com
http://fullerton.campuswebstore.com
http://tusc.kent.campuswebstore.com
http://ldsbc.campuswebstore.com/
http://maryjanebooks.campuswebstore.com
http://storefront.mccallie.org
http://www.piratewear.com
http://snoozys.campuswebstore.com
http://stark.kent.campuswebstore.com
http://svcc.campuswebstore.com
https://utenn.campuswebstore.com/
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ASKER
I guess we use PFSense for our firewall?
We may just leave Windows Firewall disabled for now....
We may just leave Windows Firewall disabled for now....
ASKER
thx
ASKER
In desperation our help desk guy disabled Windows Firewall completely...and all the sites work now.
He just barely did this after I posted my question.
So........ I guess my question now is .... what do we need to change / check so that when we re-enable Windows Firewall, the sites do not go down again?