How to restore a wireless printer to "online" state
Somehow while I was away, my wireless printer (HP 4500) went "offline" and I cannot find any link to get it back "online". I have looked in Control Panel/Printers/Properties.
Help. My wife in the office next door needs to use the printer,
Thanks
Help. My wife in the office next door needs to use the printer,
Thanks
David Galvin
You may need to start over again with its setup. On the printer LCD menu there should be a network connectivity option, or something similar. In here you can scan and connect to your wireless network.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The web link is a good tip. I've downloaded to utility and will see how it works. The TCP/IP address is not showing up anywhere yet which i think is a big part of this problem
The common ground to deal with wireless is to always check if wireless settings matches between your router and the wireless printer such as SSID, channel, security type and security code/phrase. If you have these settings match, then you should be able to get a valid IP from the router. A ping test is also good for diagnostics.
Any updates on this issue?
ASKER
Still working on tis problem. Keeping it "on-line" is sporatic and I need a printer daily so I have it hardwired through USB port now. I'll get back to you when I have time to reapply the wireless insights..
I.e., permanent solution still outstanding.
I.e., permanent solution still outstanding.
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.