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How do I fix not being able to send emails on my blackberry being a BES user?

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Last Modified: 2012-08-13
Hello Experts,

I have been able to send and receive emails on my blackberry for a while.  Everything was working fine.  However, we had a power outage from a storm and the power was out for a few days.  The power being out shouldn't have an effect on this, though, because every other BES user at my company is able to send and receive fine.  I can receive all emails as normal, but I cannot send out emails.  After composing an email from my bes/exchange account, as soon as I hit the send button, I immediately get a red "X" on the left side of the message.  There isn't even a delay, its immediate right after pressing send.  I also don't get any error messages and no "failed delivery" messages.  Just a red "X" and unable to send.  It is weird because nobody else is having this problem and there was nothing changed as far as permissions go etc.. on the server.  Nothing is different.  Just all of a sudden out of nowhere, I can't send out emails from my blackberry, but can receive fine.  I am the I.T. person at my company so I have access to the BES admin interface and any other tools that might be needed to troubleshoot.  Please help!  This is crucial to be able to work especially outside of the office.  Thanks in advance!
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