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Handling an employee's last name change?

Last Modified: 2012-05-12
I'm wondering how others handle when an employee's last name changes, from changing the AD account to the mailbox name and delivery address.

Let's say "Sally Johnson" has a name change to "Sally Smith", and she does need e-mail going to the old e-mail address "SJohnson@company.com" but wants her e-mail to change to "SSmith@company.com", what's the best practice for this?
Or do you usually create an entirely new mailbox and just redirect the old addresses's incoming mail to the new one?
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