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Stop The Track Changes

tdbrowning
tdbrowning asked
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Last Modified: 2012-05-12
I have a user that sends a word document as an attachment using Outlook. The document was created using Word 2010 and sent using Outlook 2010. The document to the user looks normal without showing the Markups. But when a user on the other end including myself recieves the attachment and we open it the document shows the Markups. I have tried this several ways and cannot get rid of the markups. I converted it to a PDF and then the markups are gone and the document looks normal. This only happens from the one machine but all those that recieve the document show markups but only from this sender. Clueless.
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Most Valuable Expert 2011
Awarded 2010
Commented:
Hello,

does the user who is sending the document know how to remove the tracked changes markup? It may "look" normal because they are looking at the "final" but not the "final showing markup" view. Review ribbon > Tracking panel: Display for Review dropdown -- what is selected there?

Have they accepted all changes? Have they inspected the document before sending? Word will tell if there's markup to be removed (File > Info > Check for Issues )

Or accept the changes and save: Review > Accept dropdown > Accept all changes in document.

Then save and send.

cheers, teylyn
See how it looks like : ZA010209701.gif
CERTIFIED EXPERT
Most Valuable Expert 2011
Awarded 2010

Commented:
Fine.

But if all options under "Show Markup" are de-selected, no markup will show. Can you open the "Show Markup" drop-down and have a look? These settings are not stored with the document but with the application. So if your user is hiding all the markup, it's still in the document.

In any case, why not just accept all changes before sending the document, then there will be no more review markup.

cheers, teylyn

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Commented:
The "Check for Issues" was the ticket. I did not know I had this option but it did find the problem and corrected it. Thank you so much!!!!

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