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Resource shortcuts are currently disabled.  how to "enable" citrix xen app?

puzzledten-fold
on
1.     i used RegWork to clean up my registry this AM.
2.     since then,  i've been unable to access certain applications at a secure website that my medical center uses.
3.      i've removed and reloaded software for the two websites (cleveland clinic intranet 4corners and citrix app and plug-in.
4.      using citrix, i i can get to the cleveland clinic website and enter my ID and password;
5.      i then go to a second cleveland clinic website that has published apps and published bookmarks;  i can get into the bookmarks, but not the apps.  when i try to open the apps by opening a new tab, it takes me to the following URL:  http://wi.ccf.org/RA/4Corners/site/default.aspx?CTX_MessageType=WARNING&CTX_MessageKey=ShortcutDisabled  
6.       the error message is the title above.  
7.      did cleaning the registry do something such that now citrix published apps are disabled?
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Lead Technical Architect
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Commented:
From:

http://forums.citrix.com/thread.jspa?threadID=247354&tstart=0

We had the same issue after updating to WI 5.1. I contacted Citrix Tech Support and they had me do the following:

1. Click the WI site you are having problems with in the AMC.
2. Under the heading Other Tasks, choose Manage Access Method
3. Check the box that says Allow users to access published resources using browser bookmarks.

I'd be interested though if anyone else has had the same problem though?

Have you tried a different browser? Emptied the cache?

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Commented:
what's a WI site?
what's AMC?  
Sekar ChinnakannuStaff Engineer
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Commented:
WI - Web Interface help users to connect to their ICA app running in Citrix Servers. Unfortunately

AMC - Citrix Access Management Console used to manage a citrix farm, (servers\apps..)
LeeTutorretired
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Top Expert 2009

Commented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.