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Server 2003 stops responding....freezes

hi experts,

 I have a server 2003 and it stopped responding today and freezing. I have to cold shut it down and then it comes back up to the desktop but its taking a long time " 10min". Then it acts like its working ok and then it freezes gain and I have to shut it down. Its just a workgroup server that has a database to which 8 computers use. Its a dental software database. I'm looking at the event log now and i'm seeing this:

Source: ATAPI
Description:
The device, \Device\Ide\IdePort0, did not respond within the timeout period.

i'm actually seeing a lot of these. What exactly does this mean and how can I fix this?
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frankbustosSystems Administrator

Author

Commented:
ok, i'm doing a back up right now and in the mean time I looked at even viewer and saw this event:
Source: DISK
Description:
The device \device\harddisk0,  has a bad block.

Can this be repair buy running scandisk?
frankbustosSystems Administrator

Author

Commented:
also, getting a message that the device \device\ide\ideport0 has old or out of-date firware. Reduced performance may result.

Can you tell me how I can upgrade the firmware on the hard drive?
System Administrator
Commented:
A bad block or faulty sector is the name given to a damaged area on a hard disk. It seems that you may have to replace the hard drive. You can run a chdsk on the hard drive to confirm this. If the results show bad sectors then the hard drive needs replacing. You may also have problems running your backup.

IV

Commented:
repair buy running scandisk?
-It depends how bad it is. here is something that may be usefull
http://www.ehow.com/how_5009609_fix-bad-block-hard-drive.html
http://en.wikipedia.org/wiki/Bad_sector

Can you tell me how I can upgrade the firmware on the hard drive?
-That depends on the Hard Drive.
-For example, With the HP proloant servers, there is a software & bootable disk that can be used to update the H.D. firmware. You will require some basic research for this.
frankbustosSystems Administrator

Author

Commented:
ok, i'm running chkdsk now its on stage 2 of 3 but seems to be taking a long time. Its a 500gb hdd, its probably going take a couple of hours right?
Ivano ViolaSystem Administrator

Commented:
It might take a while based on having bad sectors. You will get a more accurate result if you run the command chkdsk  {your drive} /f /r from a command prompt. This will run a more thorough chkdsk (5 stages).

frankbustosSystems Administrator

Author

Commented:
i'm started the chkdsk /f /r about 3pm , and its on stage 4 of 5. The drive is 500gb, is that normal or is it frozen?
frankbustosSystems Administrator

Author

Commented:
its on chkdsk is verifying file data for about 6hrs now.
Ivano ViolaSystem Administrator

Commented:
Let the chkdsk run....it should complete on its own or fail. If the drive has bad sectors then the time it's taking to complete the chkdsk is normal.

I let the chkdsk run overnight usually.

IV
frankbustosSystems Administrator

Author

Commented:
Thanks ivanoniola,

 I did ended up replacing the hard drive and rebuilding the server.

Commented:
Hey Frank. I put my time to help you. You could at least say thanks!

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