One of our users recently upgraded her computer from a WIndows XP laptop to a Windows 7 laptop. She had an existing HP 1022n which she able to print to locally and from a Windows 2008 64 bit server. After Sse installed the HP 1022N printer on her new laptop she was unable to print from the terminal server nothing would print.
I tried to find a Windows 2008 64 bit driver but there was not one on the HP website. We tried reloading the printer on the laptop but it still would not work. I then downloaded the HP Universal PS driver, which didnt work. I then downloaded the HP Universal PCL 5 driver. It worked on the local printer but still would not print from the Terminal Server. I then tried the v5.3 version and everything worked.
At least until she tried again the next night. The next night a test page from Printer Properties it printed fine. However when she prints from anything else it prints symbols. I tried using the HP Universal PCL6 with no success. I then tried moving it back to the PCL5 v5.3 driver but it would not print anymore. I then tried changing the print processor to winprint with no success.
What is the best way to get this printer working on both a Windows 7 32 bit laptop and from a Windows 2008 64 bit Terminal Server.
I can not attache the printer to the server as she is a remote worker. She is also using a wireless connection so the printer is connected via a USB cable