We help IT Professionals succeed at work.
Get Started

HP 1022n On Windows 2008 Terminal server and Remote desktop

4,784 Views
Last Modified: 2012-05-12
One of our users recently upgraded her computer from a WIndows XP laptop to a Windows 7 laptop.  She had an existing HP 1022n which she able to print to locally and from a Windows 2008 64 bit server.   After Sse installed the HP 1022N printer on her new laptop she was unable to print from the terminal server nothing would print.  

I tried to find a Windows 2008 64 bit driver but there was not one on the HP website.   We tried reloading the printer on the laptop but it still would not work.   I then downloaded the HP Universal  PS driver, which didnt work.   I then downloaded the HP Universal PCL 5 driver.   It worked on the local printer but still would not print from the Terminal Server.    I then tried the v5.3 version and everything worked.  

At least until she tried again the next night.  The next night a test page from Printer Properties it printed fine.  However when she prints from anything else it prints symbols.   I tried using the HP Universal PCL6 with no success.  I then tried moving it back to the PCL5 v5.3 driver but it would not print anymore.  I then tried changing the print processor to winprint with no success.  

What is the best way to get this printer working on both a Windows 7 32 bit laptop and from a Windows 2008 64 bit Terminal Server.  

I can not attache the printer to the server as she is a remote worker.  She is also using a wireless connection so the printer is connected via a USB cable
Comment
Watch Question
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE