troubleshooting Question

LAN ports of Netgear N300 Wireless Router are unresponsive

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GMartinFlag for United States of America asked on
Routers
4 Comments2 Solutions916 ViewsLast Modified:
Hello Everyone,

          On 10/30/11, I purchased a wireless-N Netgear router new from Walmart with a 1 year replacement plan.  At any, I am experiencing some technical issues with the LAN ports which will require some assistance in resolving.  Basically, each of the 4 LAN ports are unresponsive and do not light up when an ethernet cable is run from this router to the onboard NIC of my Compaq Deskpro EN computer.  Interestingly, I have a Linksys Wireless-G Broadband Router which has LAN ports that respond just fine when interfaced with the onboard NIC.  As such, it is reasonable to conclude the onboard NIC is just fine; does not show signs of faultness.  And, the DSL modem which interfaces with the functional Linksys router is working just fine too by allowing internet access both wired and wirelessly.

                Hopefully, the information presented will help shed some light on possible troubleshooting options which can be tried out on this Netgear N300 Wireless Router in question.  As indicated, the LAN ports simply are unresponsive as indicated by the absence of any port number light coming on.  With respect to identifying exactly what type of router I have, it is Netgear N300 Wireless Router (S/N: 2JM2165D18C4A) and Model # WNR2000 v3 - 100NAS.  The operating system on the Compaq Deskpro EN computer is Windows XP Pro SP2.

                  In closing, I look forward to hearing back from  someone regarding any troubleshooting strategies which can be exercised.  Thanks in advance for any help given.

                   George
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