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critona

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SBS 2008 SERVER KEEPS CRASHING

SERVER KEEPS BLUE SCREENING RANDOMLY. CAN ANYONE GIVE ME A GOOD SET OF INSTRUCTIONS TO FOLLOW TO IDENTIFY THE CAUSE OF THE PROBLEM?
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Rob Williams
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Ideally you want to create a crash dump and analyze it. The following is a basic online session/couse on how to do so.
https://msevents.microsoft.com/CUI/EventDetail.aspx?culture=en-US&EventID=1032298076&CountryCode=US

When does it blue screen, on boot, at logon, or ranomly while running? More details would be helpful.
Have you added any new drivers or hardware lately? Have you checked the drive/s status?
a good starting point is always the system and the application event log - check especially in the system event log for any disk errors unless you know that your  hardware is sound and as RobWill mentioned no new applications or drivers were added lately (corresponding to when the crashes started)Drivers can be rolled back -updates can be de-installed - worst case restore to an earlier point in time before the crashes started happening. If you feel up to it you can also use debugger and analyze any of the memory dumps that might be available (in the system directory)- corresponding to a crash.
1.      Press the WinKey + Pause
2.      Click Advanced and under Startup and Recovery select Settings.
3.      Uncheck Automatically restart.
4.      Click on the dropdown arrow under Write debugging information.
5.      Select Small memory dump (64 KB) and the output is %SystemRoot%\Minidump.
6.      Restart the PC normally as this will allow the System to Blue Screen with a Stop error code and create a Minidump file.

The location of the Minidump Files can be found here. eg: C:\WINDOWS\Minidump\Mini000000-01.dmp
zip the mini dump files and post them here for our experts to have a look at
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critona

ASKER

I found the minidump folder and have attached the files for analysis since I would n't know what to look for... I did plug in the usb cable for the APC UPS recently and install the Powerchute software??. Crashes started around 10/21/11.  Mini110611-01.dmp Mini110411-02.dmp Mini110411-01.dmp
Ther was an issue with old APC software, but it would have to be 5 or more years old.
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This was the latest version.... I have run MSCONFIG and cleared all non MS services and items that run at start up.... I guess we'll see how it runs for a little while considering the server seems to blue screen every two days...sometimes twice a day...
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Minidump files have been up for two days. Is there anyone available who knows how to analyze them? Thank you.
Looks like your recent software install has interfered with your AV's realtime protection scanner eamonm.sys
If you cant update the drivers for Powerchute software you could try excluding the files from your AV scanner.

http://kb.eset.com/esetkb/index?page=content&id=SOLN2770

ASKER CERTIFIED SOLUTION
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Sushant Gulati
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I truly appreciate your taking the time to analyze the file but I dont really understand what your saying.

What should I show the eset guys? Are you saying that ESET is without a doubt causing the crash?

Thank you.
eset is definately causing the crash, but if your system was working ok before your recent software install I would be looking at removeing or trying the work around for the software that was recently installed, especially if you can't get updated drivers for it.
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Thank you for taking the time to read the dump files and provide me with the necessary ammo to bring to ESET... VERY MUCH APPRECIATED!!
Pleasure critona..!! Good Luck..!!

~SG~